MARTHA L. MERIZALDE

**** **** ****** ****

Bradenton Fl, 34209

Cell Phone 941-***-****

abhgbt@r.postjobfree.com

OBJECTIVE To associate myself with a growing and enthusiastic

company which will utilize my skills and education, helping

maximize their growth.

EDUCATION

1989. High School Diploma, Colegio de la Presentaci n Sans Facon

1995. Professional Technician in Hotel Administration, Escuela

Colombiana de

Hoteleria y Turismo "ECOTET"

EMPLOYMENT

2006-2007 Cost Analyst, Skynet Worldwide Express

*Accounts receivables.

2003. In Room Dining Server, Mandarin Oriental Miami Hotel

*Customer Service.

*Set up tables and orders according to standards.

*Check order again before entering the room.

*Deliver food according to standards.

*Assist guest with seating and ascertain needs.

*Polish and store silverware, glasses and chinaware.

*Take dirty linen to laundry.

*Food and Beverage requisition.

2000. Catering Sales Manager, Hotel Pac fico Royal (Cali -

Colombia)

*Customer Service.

*Coordinate all arrangements with client as it pertains to

sales, menus and

execution in both the social and corporate markets.

*Prepare Banquet Event Orders and communicate details with

all other hotel

departments, in order to ensure execution of every event.

*Act as a Liaison with outside vendors (florist, musicians

and decorators) so all

client's requirements are met.

*Weekend Manager on Duty, monthly.

1997. Reservations Agent, Hotel Andino Royal (Bogot - Colombia)

*Customer service.

*Maximize each reservation by providing detailed

description of hotel rooms and

amenities offered.

*Conduct sites with clients of hotel rooms and facilities.

Explain the differences

between each room type.

*Follow up every reservation with a confirmation letter to

each guest.

*Send V.I.P. amenities on a daily basis.

1996. Mini Bar Assistant, Hotel Andino Royal (Bogot - Colombia)

*Daily inventory of all Mini-bars and assured they were

fully stocked.

*Charge all consumed items through the Micros System.

*Inspections of all checked out rooms for consumed Mini-bar

items and any items

left by the guest.

*Reviewed room attendants schedule and assign daily

responsibilities based on

hotel occupancy.

*Rooms supervisor on weekends.

REFERENCES Available upon request.

Contact this candidate