Engineer Manager

Ken Yurttas

****B Township dr.

Oakwood, GA. ****6

Phone 770-***-****

Professional Skills: A+, Network+, Dell DCSE, ESF Certified.

Software: Win 9x, NT 4.0, 2k, XP, MS Office products,Norton,Ghost,Cisco

IOS.

Hardware: Cisco Routers 2500, 2600, 3600 series. Cisco Switches

2820, 2900, 3000 series. Compaq, Dell, IBM, HP, Gateway Desktop, Notebook.

Compaq Prolient and Dell Power Edge Server, Power Vault storage, Ethernet

cabling, HP Laser Printer HP II through HP 9000 series.

Experience:

10\04 - 12\10 Unisys Corp. Norcross,GA.

Field Engineer: : Onsite Desktop\Network support in Windows platform. User

account, Active Directory, Outlook administration. Laser Printer support,

repair. Hands on troubleshoot, repair, configuration, installation, set-up

of all Dell Laptop, Desktop, Power Edge Server, Power Vault Storage

hardware and software. Cisco Router and Switch configuration, connectivity

troubleshoots.

01\04 -10\04 Warranty of America Roswell, GA.

Technical Support Engineer: Remote support of IBM compatible Desktop,

Laptop, Server Hardware. Win 9xx, XP, Office products, LAN\Internet support

and connectivity troubleshoot, administration. HP and Lexmark Printer

support and troubleshoot.

04\00 - 08\03 Delta Computer Group Farmingdale, New York

Field Engineer: Cisco Router, Switch configuration and setup, troubleshoot

in multiple Protocol LAN\WAN. Win NT, 2K administration. Network

Subnetting, Vlans, Frame-relay configuration and troubleshoot. Win 9x to

NT, 2k, XP roll outs. Diagnose, repair, configuration of IBM, Compaq, HP,

Dell, Gateway Desktop, Notebook, Server. HP Laser Printer diagnose, repair,

configuration.

01\99 - 04\00 CompuCom Inc. Mellville, New York

Field Engineer : Y2k roll outs as Team Leader. Technical support both

onsite and remote of MS Office products, LAN, Win 9x, NT, 2k, XP. Diagnose,

repair, configuration of IBM, Compaq, HP, Dell, Gateway Desktop, Notebook,

Server. HP Laser Printer diagnose, repair, configuration.

06\97 - 01\99 Wang Global Jerico, New York

Field Technician : Dell Power Egde Server setup, configuration and repair.

Dell Desktop and Notebook diagnose, repair and configuration.

HP Laser Printer diagnose, repair and configuration.

08\91 - 12\96 Hotel Intercontinental New York, NY

House Officer: General Security and Safety of Hotel Guests, Employees

08\88 - 07\91 PC Logic Meteirie, Louisiana

Assistant Manager: Daily management of Computer sale and repair store.

Diagnose, repair, upgrade of IBM compatible Computers.

10\86 - 08\88 Westin Hotel Houston, TX

House Officer: General Security and Safety of Hotel Guests, Employees

01\84 - 09\86 Hotel Intercontinental New Orleans, LA

Assistant Director of Security: Administration, training of Hotel Security

personnel. Follow up investigations.

10\77 -10\83 US Army Germany

Military Policeman : Patrol and enforcement of USMJ rules and regulations.

Traffic accident investigations. Honorable discharge.

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