Customer Service Administrative Assistant
Resume:
THERESA THOMPSON
(Formerly Theresa “Terri” Blackwell)
Milwaukee, WI 53216
PROFESSIONAL EXPERIENCE:
Shorewood School District, 414-***-****
**** *. ******* *rive, Shorewood, WI:
Aerobics Instructor 09/09-03/11
M & T Property Management (ReMax Lakeside), 414-***-****
1200 E. Capitol Dr., Shorewood, WI:
Administrative Assistant 5/07-10/09
Invoicing, photo uploads for billings, and payment monitoring
Crew daily work orders and crew mapquests
Created/maintained customer files, customer communications, and realtor contacts
Reception
KMK Industries (Nimlock), 414-***-****
4005 W. Green Tree Rd., Milwaukee, WI:
Receptionist 5/05-1/07
Greeted and directed guests and phone calls
Cost sheets and job jackets
Assisted in accounts receivable and accounts payable
Filed and organized business documents
Air Flow Inc., 414-***-****
5500 W. Clinton Ave., Milwaukee, WI:
Secretary/Receptionist 3/99-10/02
Collections and payment arrangements
Customer service
Sales representatives assistance (compiling and faxing quotes)
Typed office correspondence, filed business documents & organized files
Bally's Total Fitness, 414-***-****
Milwaukee Area Clubs, Milwaukee, WI:
Receptionist/Aerobics Instructor 5/92-9/04
Curtis Universal Ambulance Service, Inc., 414-***-****
316 N. Milwaukee St., Milwaukee, WI:
Medical Billing Specialist 11/95-3/98
Collections, payment arrangements & invoicing (printing, mailing)
Customer service & data entry
Insurance verification & auditing
Drop sheets, attorney’s fees & letters, mail
EDUCATION:
Rufus King High School (Milwaukee, WI)
Office Education and Accounting
Milwaukee Area Technical College (no degree)
Medical Terminology Other Courses: WordPerfect 5.0 & Office Technology
SOFTWARE KNOWLEDGE:
Microsoft Windows, Word, Excel, WordPerfect, Peachtree, Quicken, Outlook
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