Sales Manager
Resume:
**** ********* *******, ******, ***** 940-***-****
.
SPECIAL SKILLS AND ATTRIBUTES:
I am a tenacious individual with strong interpersonal, analytical and
technical skills. I have extensive experience working with multiple and
diverse industries and cultures. I am a highly experienced support
professional with a quick wit and a strong desire to do a job well.
EDUCATION:
Moseley School of Art (Dedicated Arts), Birmingham, England - Arts Magnate
High School
Garrett's Green Technical College (Business Administration) Birmingham,
England - (2 yrs.)
University of Maryland, Munich Campus (Literature) (6 mths. -p/t)
Munich Volkshochschule (German studies) Munich, Germany (2 yrs. p/t) -
Fluent in German Language.
NCTC, Corinth, (Gerontology) Certification, Texas, USA - ongoing studies
(p/t) US GED - 2010
ADDITIONAL TRAINING:
Windows/MAC/DOS-based systems & soft ware: (e.g. Microsoft Office Suite (up
to 2007) Word; PowerPoint; Publisher; Outlook, Org. Plus; Excel; Quicken;
Corel Draw; Harvard Graphics; Print Shop; Schedule+; Access, ACT; Goldmine;
FilemakerPro. Various proprietary systems. EDS Management training and
development courses i.e., Business Systems; Human Resources; Career
Portfolio. Research resources: i.e. Internet; intranet; Infotrac;
Computrac; Weslaw; ABA Dateline; D&B; ProQuest et al. Extensive office
equipment i.e. facsimile, photocopier, scanner, postal, Dictaphone,
overhead projector, multiple phone systems, and binding and sealing
machines.
INDUSTRY EXPERIENCE:
Information Technology; Consulting; Legal; Banking; Staffing; HR;
Construction; Training & Development; Retail; Government/Military; Health
Care; Auto Dealership; Manufacturing; International. - Texas Notary - 2008
- 2012
WORK HISTORY: Worked intermittently as Inventory SupportAssociate in one
of my former Airport stores during my job search.
AREA OPERATIONS MANAGER & EXECUTIVE / PERSONAL ASSISTANT TO CEO
Jan. 2008 - Oct. 2009
. AOM role consisted of oversight for some (7) retail stores. Handled
personnel and operations matters unique to an airport environment.
. Represented the company at various Airport Concessions' and Board
meetings and training seminars.
. Representative for the minority joint venture partner on matters of
security, parking and training.
. EA/PA role supporting the CEO of a consulting and retail management
company, in all areas of her business.
. Managed calendar and travel schedules and lead all administrative and
marketing projects.
. Designed and created quarterly "Visions" Newsletter and acted as liaison
for all website and marketing materials.
. Prepared presentations and bid proposals (formal bid-process), created
all contracts and other formal documentation.
. Coordinated all conference activity and company events.
McSEARCH/PROSTAFF/OM5/DELTA DALLAS/ - Staffing Agencies
Feb. - Dec. 2007
AJILON/KELLY SERVICES/OFFICE TEAM et al.
Dallas/Ft. Worth, Texas
. Executive-level Administrative Contract Professional - to senior
management of various organizations throughout the Metroplex.
. Supported Legal, Banking, Health Care, Manufacturing, Consulting, Auto,
High-tech, Retail - markets.
SUSIE'S SWEET SURPRISES, LLC. - Specialty Retail Patty Cafe May 2003 -
Dec. 2006
Highland Village, Texas - Owner/Manager
. Hands-on management and administration of retail specialty store, using
Word, Excel, Publisher and Quick books.
. Created marketing and administrative materials. Managed all specialty
gift buying and inventory.
. Negotiated contract & maintained contractor/vendor relations and terms.
. Designed/created custom confection items and custom theme parties.
VENABLE & VIDA, PC - Law Practice - Specializing in Bankruptcy and
Contracts Jun. 1998 - May 2003
Bedford, Texas - Part-time Legal Administrative
. Performed PT administrative support and processed legal documents,
correspondence and forms (using Bankruptcy Pro system)
. Researched and documented status of cases w/on-line court system
interface.
. Reviewed and processed updates for client billing report. Assisted in
reception and appointment scheduling as needed.
JOBS FOR AMERICAS GRADUATES - Training Consultants
Sep. 1997 - Dec. 1997
Flower Mound, Texas - Marketing Assistant/Research - Temporary
. Prepared marketing materials & proposal packages for presentation to
clients.
. Performed extensive transcription for "black tie" speeches - draft to
final.
Experience (Page 2)
ELECTRONIC DATA SYSTEMS CORPORATION - IT Consulting and Solutions
Management Dec. 1989 - Aug. 1997
Dallas and Plano, Texas -Senior Administrative/Sales & Marketing
Support/Product Manager/Business Analyst - Quality
. Administrative oversight and reporting - using corporate data systems
(CAS - Security)
. Coordinated and planned special events - gift buying.
. Planned and coordinated workforce initiatives for staffing. Hired,
supervised and trained personnel.
. Scheduled calendars and made travel arrangements. . Processed expense
reports/ travel requests.
. Reviewed and tracked budgets and P& L's. Maintained corporate systems -
trained others on same.
. Interfaced daily with internal and external customer/client. Coordinated
and managed group space.
. Oversaw tracking and analysis - human capital reporting - skills
portfolio etc.
. Set up/oversaw internal development clinics. Developed group
library/research - books and articles.
. Compiled and prepared sales and marketing reports on various industries.
. Prepared proposals/presentations and created newsletters - for internal
and external use.
. Prepared/distributed all forms of correspondence - Memos, letters,
reports.
. Processed accounts payables and receivables - through internal Vendor
System.
. Managed organization charts and reporting - using Harvard Graphics and
PowerPoint.
. Prepared industry analyses and start-up studies for formal presentation
to leadership - several industries.
. Assisted in sales and marketing development process, and planning for new
organizations.
. Participated in business-planning for Banking/Insurance/EDI/Retail
Industries.
. Managed product lines - internal and external customers - including
managing sales pipeline information.
. Managed vendor relationships and negotiated contracts - for review by EDS
Legal.
. Demonstrated and presented vendor products @Tradeshows/technical fairs.
. Fulfilled QA - satisfaction surveys, analyses and reports and technical
manuscripts - extensive travel throughout United States.
. Created "boiler-plate docs" to facilitate processes. Utilized throughout
organization.
. Managed Access, ACT and Filemaker Pro data bases - for tracking of sales
contacts and customers.
WORD TEMPS/PROSTAFF/DELTA DALLAS/ - Staffing Agencies
Sep. 1988 - Dec. 1989
KELLY SERVICES/MANPOWER
(Continued Technical studies)
Dallas/Fort Worth, Texas
- Executive-level Administrative Temporary
WARD HOWELL INTERNATIONAL, INC. - Management Consulting
Jun. 1984 - Sep. 1988
Dallas, Texas
- Executive Administrative and Research Assistant / International
. Performed senior administrative role in support of International Partner.
. Liaison between client, consultant and candidate. . Assisted in high-
profile events planning.
. Handled all travel arrangements and expense report processing.
. Prepared presentations, proposal packages and all pertinent
correspondence.
. Created and maintained client and candidate relationship databases.
Performed online and library research.
US ARMY EUROPE - Aug. 1975 - Dec. 1983
Munich, Germany
Civil Process/Legal Translator-Interpreter - International Division - JAGC,
VII Corps (Army Legal)
. Supervised the civil process department in the service of all forms of
legal documentation.
. Served as a translator and interpreter for the processing of legal
matters on behalf of JAGC.
. Translated and prepared legal correspondence to standardized military
format.
. Processed documentation for distribution throughout Southern Bavaria
Command - i.e. traffic citations, penal orders, indictments etc.
. Liaison with City Prosecutor's Office in matters of jurisdiction.
. Assisted on prison visits with JAG, Chaplain and Education Officer.
. Assisted in trial observation and reporting.
. Review of Military Police blotters for proactive legal response and
reporting.
Claims Administrator - Claims Division
. Interviewed military and civilian personnel on transportation claims
issues.
. Performed initial interviews with candidates and assisted in document
preparation.
. Worked with local national service companies to schedule repair services
for damaged property.
. Assisted military and civilian personnel in various aspects of property
replacement.
Executive Administrative Assistant - US Army Real Estate Division, Munich
. Performed senior administrative role in support of Division Chief and as
interface with support managers, ensuring flow of communication.
. Oversaw all forms of documentation to ensure standard protocol. Managed
office supplies and worked with vendors for repair services.
. Scheduled appointments and managed travel arrangements and processed
expense reports..
VARIOUS OTHER JOBS CONCURRENT WITH STUDY - BOTH IN GERMANY AND ENGLAND
Contact this candidate