Customer Service Manager

Ronald Oldfield 559-***-****

***** ****** ***** **. ********** Ca. 93614 ***********@****.***

Professional Profile

I have worked in a management position for 20 years. In those years, I've

worked in various areas from Police Sergeant in charge of operations, to

DHL station manager over seeing deliveries in three states with a staff of

20 employees.

Skills include:

Marketing Customer service/relations

Budgeting Safety and Loss Prevention

Sales/Promotions Fleet Maintenance

Human Resources Employee training

Professional Accomplishments

Maintained a 99.5% efficiency rating in the picking up and delivering of

freight.

Completed and certified in hazardous material handling course.

Completed course in Disaster Preparedness.

Disaster Preparedness coordinator for Police Department.

Expanded delivery business from fourteen routes to nineteen routes do to

increase in business.

Supervised DARE program.

Increased over the counter walk in business by 500 percent by improving

customer service and relations.

Work History

Driver

ASAP Executive Courier 08/2009-Current

Service

Station Manager DHL Express/Airborne 01/1997-01/2009

Express

Sales and Delivery Beds Direct 01/1996-01/1997

Police Sergeant Rialto Police Department 01/1983-06/1995

Education

Riverside Community Associates of Arts degree 06/1982

College Business Management

References

Ken Duarte Regional

Manager Express Parcel Delivery

Amy Sugamele Chase Commercial Banking

Don Beals Stater Brothers

Computer Operations Manager

Additional references available upon request.

Contact this candidate