Teresa M. Alston e-mail:abhg17@r.postjobfree.com

Home Phone: 518-***-****

*** ******** ******

Albany, New York 12209

Objective: A motivated, dependable and well organized office support person

providing general office support and data entry services.

Qualifications: I have many years of experience working in both private industry

and in State agencies (as a private temporary employee) at various

administrative office support jobs.

Skills: Proficient in Novell, GroupWise, Access, Microsoft Word and industry specific

software; Pitney Bowes postage equipment; copy and facsimile

machines, and various businesses telephone systems. Typing

speed: 60 words per minute.

Experience: Clerk 2 April 2009-March 2011

New York State Office of Mental Health

Office of Recipient Affairs

Office Clerk: June, 2007-April 2009

New York State Office of Mental Health

Community Budget Financial Management Office

• Reorganize paper files to update and ensure information is

readily available to office staff

• Photocopy/and or fax documents and correspondence

• Provide telephone coverage for the office

• Scan & email documents to staff

• Process meeting notes and distribute accordingly

• Office supplies manager

• Design and format documents

Administrative Assistant - July, 2006 – May, 2007

New York State Insurance Department

• Filed and photocopy documents

• Entered data into agency data system

• Typed draft letters

• Logged-in incoming mail and answer phones

Executive Secretary – March - July 2006

New York State Office of Temporary and Disability Assistance

Division of Program Support and Quality Improvement

• Set up meetings for employees and supervisors

• Provided phone coverage; photocopying and filing

• Typed staff memos/documents as needed

Clerk/Typist – February – March 2006

NYS Higher Education Services Corporation

• Completed data entry of surveys

Administrative Assistant – 2001-2005

NYS Office of Children and Family Services

Bureau of Early Childhood Services

• Updated data entry into agency’s “CCFS” system and other

data systems

• Responded to public “walk-in” and phone inquiries

• Typed and proofreading of correspondence

• Sorted, recorded and distributed both electronic and paper

mail

• Filed and archive agency documents

• Set up meetings for agency supervisors

Clerk/Typist – 1987-2001

New York Board of Fire Underwriters

Branch Office of Multi-City Corporation dealing with building code

inspections for NYS and Mid-Atlantic region

• Collected payments and maintained records and issued

receipts to customers

• Categorized mail and maintained records of applications

and inspectors’ worksheets

• Maintained daily reports of various industry certificates and

shared these with the NYC office

• Oversaw office operations and distributed work to other

support staff

• Printed and mailed certificates to electricians and clients

• Responded to telephone and other inquiries and assisted

public in filling web-based applications

• Inputted data from inspectors and calculated fees for

services.

Education: Mildred Elley, 1987

Albany, New York

Secretarial course work

Albany High School, 1986

Albany, New York

NYS Business Diploma

References: Available upon request

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