Customer Service Administrative Assistant

ARNIQUE D. JELKS

**** ** ***** ** . ******, OK **013

323-***-**** . abhg0c@r.postjobfree.com

OBJECTIVE

Looking to obtain a challenging position where I can maximize my excellent

customer service skills and grow within my chosen profession.

QUALIFICATIONS AND SPECIAL SKILLS

Five years experience in high demand customer service environments,

knowledgeable of Calyx Point Program for Real Estate, knowledgeable of

banking internal systems, experience working with Microsoft Office 2010, 10

key, detail oriented, able to multi-task, strong oral and written

communication skills

EXPERIENCE

Advantage Staffing/Sprint

July 2010-March 2011

Office Coordinator

Oklahoma City, OK

Managed office supply inventory

Supervised incoming/outgoing company mail

Responsible for maintenance of office machinery including Xerox and Canon

Issued employee lockers to new hires

Issued company property to key employees

Acted as company liaison for vendors

Performed clerical duties

Got J, Enterprises

January 2010- Current

Personal Assistant

Oklahoma City, OK

Schedule appointments and appearances

Responsible for booking travel arrangements

Currently managing supervisor's personal accounts and budgets

Responsible for household staffing

Meeting high expectations by completing urgent tasks by deadlines

Helio January

2008 - December 2009

Accounts Payable Clerk Los

Angeles, CA

Responsible for coding and processing monthly payroll invoices for 50-

75

Researched delinquent accounts

Responsible for reconciling account issues for vendors

Performed clerical duties

Financial Services Network September 2005 -

September 2007

Administrative Assistant/ Receptionist

Lawndale, CA

Worked closely with clients to meet their individual mortgage and

financial needs

Prepared and maintained paperwork for financial counselors

Partnered with agents to process mortgage loans

Closed client accounts

Managed appointments for direct supervisor

Performed clerical duties

Apple One Employment Agency January

2005 - July 2005

Customer Service Representative

Anaheim, CA

Provided excellent customer service to clients

Responsible for scheduling client appointments

Managed sensitive client information

Performed clerical duties

Washington Mutual Bank July

2003 - January 2004

Bank Teller

Long Beach, CA

Provided excellent customer service to clients

Performed duties efficiently and in a timely fashion

Developed and maintained positive customer/client relationships

Responsible for large tills

Audited daily accounting transactions

EDUCATION

Maxine Waters Vocational School February

2003 - May 2003 Los Angeles, CA

Bank Teller Certificate

El Camino College

September 2000 - June 2001

Compton,

CA

Various coursework to obtain an AA degree in Child Development

John Muir High School

Graduated: June 1997

Pasadena, CA

High School Diploma

*References provided upon request

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