Customer Service Sales

ALAN R.

BAHADORI

*** ********* ** *** **** Summerville SC 29483

Phone: 843-***-****/ E-mail: abhfze@r.postjobfree.com

Profile: Client driven, quality focused, and customer service

conscious with multiple years of progressive experience in retail and

financial operation and a track record of top performance in a variety

of challenging position. Posses through understanding of financial

service and ability to easily adapt to a new and different

environment, prioritize and perform multiple tasks, with excellent

verbal and written communication skills. Excellent computer skills in

Excel, Power Point, Quick Books and warehouse Inventory software and

Microsoft word.

South Carolina Federal Credit Union

Credit Counselor

2009-present

North Charleston, SC

Monitor all delinquent account reports and obtain total exposure

information in preparation of accounts for magistrate, attorney,

repossession or possible foreclosure action. Contact members for

repayment arrangements and coordinate receipt of payments using a

variety of resources to include but not limited to phones, mail, fax,

and skip tracing avenues. Evaluate problem accounts and potential

charge-offs for referral to Loss Prevention Management for direction

of file(s) with recommendations. Review loan accounts and obtain

updated credit bureau profiles for potential cross selling of

resources available for salvageable accounts such as extensions,

modifications, rewrites or any available assistance options within

Credit Union guidelines. Responsible for answering all telephone

calls from members and branches regarding delinquent accounts; which

may require account research, audits, missing payments, and account

corrections. Exercise judgment in all day to day aspects of work to

maintain the best interest of the Credit Union. Assist in training of

new department personnel. Responsible for analyzing accounts of an

existing loan to include one on one interview by phone, credit risk

analysis, debt ratio analysis, compiling pertinent loan information.

Branch Assistant Manager

Branch Manager

2006-2009

Southern Finance Loans and Tax Service

Summerville, SC

Leading a team of sales and service of four professionals to meet and

exceed sales goals and service expectation of customers. Initiate loan

application, verifying information and credit history, closing loan,

approving or denying application, process loan and deliver the loan

expectation and pay back procedure, selling loan insurance, calling on

past due accounts and following the collection procedure if needed,

evaluating appraisal value of loan security and other collaterals,

verifying cash transaction and balance, deposits, and daily reports.

Warehouse Crew leader,

Dec 2005-Sep 2006

Bailey Specialties Co, INC

Summerville, SC

Responsible for daily operation of warehouse, customer contact, daily

sales and site shipments, verifying receiving shipment, ordering

product and checking inventory level, maintain product availability

and contacting the suppliers for replacement parts.

Bookkeeper/ Customer service Supervisor

Jan 2005- Nov 2005

Bi~Lo Supermarket

Summerville, SC

Verifying cashiers sales and money, depositing cash, checks and credit

transaction. Supervising all cashiers and the front desk for

customer's inquiry. Correcting cashiers sales error, bookkeeping,

customer contact and problem solving of returned product. Verifying

cash drawers and vault and daily sales report. Transferring money to

armored car security and maintain documentation of transfers. Later on

was promoted to department Manager for produce and frozen foods.

Involved in day to day operations of running of department with 9

employees staffed underneath me

Education:

Strayer University 2010- Present (pursuing Bachelors of Business

Administration degree with concentration in Banking).

Stratford High School, G E D 2006.

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