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Customer Service Human Resources

Location:
Miami, FL, 33193
Posted:
May 27, 2011

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Resume:

Erika Chacon

***** ** **** *******

Miami, Fl ***93

Cell # 305-***-****

abhfyf@r.postjobfree.com

OBJECTIVE

To obtain a progressively challenging position within an organization that

will utilize and reward proven abilities and experience with opportunities

for growth and advancement.

EXPERIENCE

01/2011 - Present Mercy Hospital Human Resources

Representative

. Interacts with all levels and groups within the organization to

implement, support, and maintain the Human Resource Information

Systems.

. Develops and maintains system documentation.

. Participates in HRIS related projects and develops business

processes and procedures.

. Under general supervision, analyzes large volumes of detailed

paperwork, provides advice and offers solutions to Department

Heads.

. Provides administrative assistance and support in the daily

operations of the Human Resource Management Department.

. Acts as a liaison between HR, vendors, and IT.

08/2004 - 03/2010 Miami Children's Hospital Human Resources

Assistant

. Assist Human Resource Specialist with recruiting qualified and

potential candidates, and also the scheduling of interviews for all

Hospital Departments

. Responsible for coordinating employment procedure such as verifying

Criminal Backgrounds, Employment History, References, Education,

Drivers License Records and Certifications

. Managed all travel arrangements, employee reimbursements, and

retirement festivities for all departments

. Assisted all department Directors, Managers, Supervisors with any

employee needs and concerns

. Performed all office functions such as the answering of phones,

electronic mail, and maintaining calendars of job postings, open

position reports and other duties when notified

06/2003 - 06/04 JALRW Engineering Group, Inc. Receptionists

. Responsible for the answering phones on switch board, screening calls

and taking messages

. All offices duties such as faxing, copying, and filling

. Assisted in the renewal process of all Engineers Licenses and

Certifications

11/1999 - 05/2003 Worldwide Flight Services Human Resources

Assistant

. Responsible for the screening and interviewing of applicants

. Provided HR supports to all department employees

. Conducted Background Checks and appointments for E.O.E screenings for

potential hires

. General office duties such as the answering of phones, filling, and

employee services

05/97 - 02/99 Miami Mat Markets Secretary

. General office duties and front desk Coordinator

. Responsible for the tracking of customer purchase orders and the

handling of customer complaints

. Customer Service and warehouse duties

EDUCATION

Florida Christian Academy High School Diploma

SKILLS

Data Entry, Lawson, Customer Service Microsoft Word and

Excel Bilingual

English and Spanish



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