Administrative Assistant Customer Service
Resume:
Maxwell, IA *****
cheville@iowatele
com.net
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Marcy Cheville
Summary Skillful and dedicated Administrative Assistant with
seventeen years of experience in the coordination, support of
daily operational and administrative functions for a
President, Vice Presidents, Directors, Managers, Supervisors
and Account Executives.
Proficient in Excel, Word Perfect, PowerPoint, Business
Objects, Information Central, Microsoft Visio, and XATA Net.
I have used Access to log Revenue Recovery funnels.
Experience Sysco Iowa, Inc. Ankeny, IA September
2010- April 2011 Administrative Assistant to V.P. of
Operations/Director of Support Services
Provide administrative support to V.P. of Operations,
Director of
Support Services, Director of Transportation, Director of
Operations,
Maintenance Manager and Safety Manager.
Generate statistical reports for warehouse standards.
Develop new reports as requested, utilizing various software
programs including Excel, Word, Business Objects and
Information Central.
Coordinate travel arrangements for management.
Prepare and process Vice President's monthly expense reports.
Sysco Iowa, Inc. Ankeny, IA February 2007-
September 2010
Executive Assistant to the President of Sysco Iowa, Inc.
Provide high-level administrative support to President.
Prepare and maintain correspondence to senior staff.
Prepare and process President's monthly expense reports,
Fiscal Year Action Plan, and Profit Plan.
Coordinate travel for President and his senior staff.
Oversee the ordering and purchasing of our business office
supplies.
Prepare meeting agendas and coordinate food luncheons.
Provide weekly, monthly and quarterly Business Objects
tracking reports for brokers, senior staff, and accounting.
Sysco Iowa, Inc. Ankeny, IA May
2003- February 2007
Administrative Assistant to V.P. of Operations
Provided administrative support to V.P. of Operations,
Director of
Transportation, Director of Warehouse, and Safety Manager.
Generated statistical reports for production standards.
Developed new reports as requested, utilizing various
software.
? Coordinated travel arrangements for operations staff.
Marcy Cheville
? abhfxn@r.postjobfree.com
? Page 2
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United Parcel Service Des Moines, IA November
1999- March 2003
Administrative Assistant-Corporate Billing
Responsible for correcting and processing Call Tags for
three regions.
Audited customers shipping manifests for inconsistencies.
United Parcel Service Des Moines, IA March
1997-November 1999
Administrative Assistant-Finance Dept.
Oversaw the sorting and distribution of United Parcel
Service's
payroll for the state of Iowa and regional office.
Approved Purchase Orders for the Iowa District office.
Printed, prepared and distributed the monthly cost statement
booklets for senior staff.
United Parcel Service Des Moines, IA March
1996-March 1997
Hundred Weight Sales Rep.-Teleservicing Dept.
Responsible for selling a tiered incentive program.
Created tiered incentive rate charts for customers.
Negotiated contracts and their terms.
United Parcel Service Des Moines, IA
January 1994-March 1996
Account Representative-Teleservicing Dept.
Communicated with accounts on a daily basis to assure that
account
needs were being met.
United Parcel Service Des Moines, IA
January 1993-March 1994
Customer Service Rep.-Customer Service
Processed delivery change requests, one-time pick ups,
tracers, messages and supply requests.
Education Iowa State University Ames, IA
1988-1993
B.F.A., Major: Interior Design
Graduation Date: May 1993-Major GPA 3.2/4.0
Interests Member of the Maxwell Modern Mother's Club 2005 to present.
and Vice President and Secretary of Maxwell Modern Mother's Club
Activities 2007-2010.
Volunteer in Collins Maxwell Booster Club, Assistant Coach on
Collins Maxwell Soccer Club, I also volunteer in PIE (Parents
in Education) for our local schools in Collins-Maxwell. I
enjoy golfing, decorating my home and spending time with my
family and friends.
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