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Customer Service Administrative Assistant

Location:
Wexford, PA, 15090
Posted:
May 27, 2011

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Resume:

Patricia E. Moeller

* ********** **** ******* ** 15090

724-***-**** abhfx7@r.postjobfree.com

Objective

To assist small businesses who have needs for bookkeeping and office

support functions, maximizing use of technology and adding value to

increase the company's bottom line

Profile

. Detail-oriented, accurate professional with strong customer service

and interpersonal skills

. Effective contributor in a team setting.

. Quick and adaptive learner

. Creative problem solver, drawing from experience and applying

knowledge and analysis to current situation

. Independent contractor who will maintain proprietary information with

discretion and confidentiality

. Experienced QuickBooks consultant with skills necessary for

establishing a new company set-up, maintaining ongoing accounting

entries, preparing relevant reporting, and teaching independent

business owners and employees best practices in daily usage

Skills

. Efficient and organized record keeping to suit customer work patterns

. Independent multi-project supervision

. Proficiency in QuickBooks, QuickBooks Premier, Microsoft Word, Excel,

Outlook, Quicken, QuickBooks for MAC, and keyboarding

. Accurate reconciliation of bank accounts and credit card statements

. Preparation of applicable, timely and relevant financial reports in

detailed or summary formats

. Preparation of tax returns for individuals and small businesses or

coordination of tax preparation and communication with certified

public accountant

. Payroll processing

. Accounts receivable and accounts payable management

. Management of inventory and fixed assets

. Review and preparation of financial statements

. Relationship building and individualized, priority customer service

. Organization of filing, billing, faxing and mailing

. Office administration, reception, and telephone screening

. Scheduling appointments and booking travel

. Generating office correspondence including editing and proofreading

. Researching internet for information and statistics to complete

projects

. Operating and maintaining computers, scanners, calculators, printers,

copiers and fax machines

. Purchasing office supplies and researching choices with

recommendations for equipment upgrades

. Completion of accurate data entry

. Maximizing office efficiency with new programs when advantageous

. Interacting with IT persons to maximize computer functioning

Patricia E. Moeller

Professional Experience

Thompson Electrical Construction, Pittsburgh, PA

Bookkeeper 2008 - present

Your Tax Matters, PC, Pittsburgh, PA

Bookkeeper, Office Administrator

Tax Preparer 2007 -

present

Sarah Nickel, CPA, Pittsburgh, PA

Tax Preparer 2008

Animal Friends, Pittsburgh PA

Volunteer Administrative Assistant 2007 -

2008

Sewickley Public Library, Sewickley PA

Volunteer Front Desk Clerk 2004 - 2007

Noel A. Plummer, PhD, Pittsburgh, PA

Office Assistant 1987 - 2004

IBM Corporation, Pittsburgh, PA

Administrator 1977 - 1987

Education

Quickbooks Pro Advisor

Online Quickbooks Pro Advisor training 2009

H & R Block

Tax Preparer training 2007

Internal Revenue Service

Training as a VITA Volunteer 2006 - 2007

Community College of Allegheny County

Financial Accounting, Microsoft Word/Excel 2004 -

2005

Carlow University

BA in Psychology 1965 - 1969



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