Management Human Resources
Resume:
RYAN ZIGLER
**** ******** ******* *****, ***** Valley, AZ 86323
abhfws@r.postjobfree.com
OBJECTIVE
Seeking a position with a organization where I can make a positive impact on service, and experience long term career growth.
EDUCATION
Wyo-Tech-Laramie
Associates in Specialized Technology in Collision/ Refinishing Technology with Applied Service Management Program consisting of
1,500 hours in lab, theory, and practical application projects.
Graduation date: March 25, 2011
• Computers
• Communications
• Human Resources Management
• Shop and Safety Management
• Business Management
• Accounting
• Collision/ Refinishing
SKILLS AND STRENGTHS
• Knowledge and ability to set up, spray and clean a spray gun properly
• Able to fit body parts
• Able to operate a paint booth
• Fill and prep body work and match paint color
• Ability to prep a car for paint and primer
• Able to handle hazardous waste disposal and storage materials
• Knowledge in collision and refinishing work
• I know how to work under pressure and at a fast pace
• I have the ability to take orders
• I am able to prep and cook orders as they come
PREVIOUS EXPERIENCE
Walmart, Prescott, AZ October 2008 to February 2010
Overnight Stocker
• Maintained a well stocked store
• Assisted customers when needed
Bonn-Fire, Chino Valley, AZ May 2006 to January 2009
Line/Prep Cook
• Prepared food to customers needs
• Cleaned and sanitized work area
• Learned to work under pressure in a clean manner
REFERENCES
Professional:
Linda Bendetto
Ex-Support Manager, Wal-Mart
1280 Gail Gardner Way
Prescott Valley, AZ 86305
Martin Valenzuela
Chef, Stratosphere
2000 Las Vegas Boulevard South
Las Vegas, NV 89104
Personal:
Rebecca Cordova
Friend
1320 Parkside Village
Chino Valley, AZ 86323
Anthony Cordova
Friend
1320 Parkside Village
Chino Valley, AZ 86323
Steven Rosenbalm
Friend
1834 S 11th st.
Laramie, WY 82070
Associate in Specialized Technology in
Collision/Refinishing Technology and Management
Program Total: 9 months, 69.0 Credit Hours, 1500 Clock Hours
The objective of this Associate Degree program is to provide the student with skills necessary to
obtain entry-level technician or management positions in the collision/refinishing field. The student
receives training in both estimating and repair and advanced personnel, shop and business
management techniques specifically designed for management in the automotive collision
industry. These combined studies provide for rapid professional advancement after employment.
Theory lectures and labs are used. The program consists of approximately 45% theory and 55%
lab.
Course # Title/Description Clock Hours Credit Hours
1100 Collision Repair I 250 12.0
Theory in discrimination and harassment, aluminum repair and welding, body construction,
mechanical components, basic electricity, computers and emissions, air conditioning, and restraint
systems. Theory and lab in external sheet metal straightening to include metal finishing and the
use of plastic fillers, abrasive selection and usage, MIG welding and metal cutting procedures,
moveable glass replacement, and bolt-on panel replacement and alignment. Safe and proper use
of tools and equipment covered in each area.
1200 Collision Repair II 250 11.0
Theory in frame sectioning, steering and suspension systems, wheel alignment, dimensioning
procedures using centering gauges for analyzing structural damage, adhesive bonding, corrosion
protection, and sheet molding compound repair. Theory and lab in anchoring procedures,
structural dimensioning using mechanical and computer measuring systems, plastic parts repair,
fixed glass replacement, welded panel replacement procedures to include resistance spot welding
and unibody sectioning. Lab in cosmetic repair, electrical, supplemental restraints, and additional
lab projects. (Prerequisite: Collision I #1100.)
1300 Refinishing I 250 11.0
Theory in discrimination and harassment, personal and environmental protection, types of
undercoats, booth maintenance and operation, paint chemistry, types of finishes, paint additives,
paint problems, spot repair, and color matching new paint to existing paint. Theory and lab in
hazardous materials, the operation and maintenance of paint equipment, vehicle and personal
paint preparation, plastic media stripping for removal of old finishes, surface preparation, proper
masking techniques, primer selection and application, paint application, refinishing with basecoat/
clear-coats, paint ordering and mixing, refinishing problems and corrections. Final surface
detailing using power buffing and hand rubbing, and care of finished surfaces.
1400 Refinishing II 250 10.0
Theory in damage analysis, alternative chip repair, application of stripes and decals, and
collision/refinishing shop setup guidelines. Theory and lab in estimating time and materials,
identifying and refinishing of the different types of plastic components, color plotting and mapping,
tri-coat paint application/repair, new body part cut-in, factory special coatings. Lab in vehicle
detailing, masking, surface preparation, paint ordering/mixing, undercoats, finishes, spot repair,
and blending techniques. (Prerequisite: Refinishing I #1300.)
Associate of Applied Science in
Collision/Refinishing Technology and Management
Program Total: 9 months, 69.0 Credit Hours, 1500 Clock Hours
The objective of this Associate Degree program is to provide the student with skills necessary to
obtain entry-level technician or management positions in the collision/refinishing field. The student
receives training in both estimating and repair and advanced personnel, shop and business
management techniques specifically designed for management in the automotive collision
industry. These combined studies provide for rapid professional advancement after employment.
Theory lectures and labs are used. The program consists of approximately 45% theory and 55%
lab.
Course # Title/Description Clock Hours Credit Hours
1100-1400
Collision/Refinishing Technology Core
Program 1000 44.0
2100 Applied Service Management I 250 13.0
Theory in business principles, management and supervision. Theory and lab in written and oral
communications, word processing, business communications and applications, personnel and shop
management, job costing, interview skills, and service writing. Theory and lab in marketing,
advertising, pricing, accounting, Internet research and creating multimedia presentations.
2200 Applied Service Management II 250 12.0
Theory in safety, administration, budget and financial reporting, resume writing skills, human
relations, customer relations, listening skills, credit and collections. Theory and lab in small
business planning, computerized management, spreadsheets, database, accounting, payroll,
inventory control and shop management. (Prerequisite: ASM I #2100.)
Contact this candidate