Walter Christensen
N**W-***** Steeplechase Court ( Pewawkee, WI 53072 (
****************@***.*** 262-***-****
Healthcare Industry Executive
Sales Strategy & Execution ( New Business Development ( Team
Building & Leadership
Tenacious executive with proven success driving profitability, visibility
and market share for Fortune 500 and other companies. In-depth knowledge of
the medical industry, with solid expertise in regional and global sales,
marketing and operations. Talent for finding and capitalizing on revenue-
building opportunities such as acquisitions, partnerships and new business
development. Accomplished leader and change agent with a passion for
innovation, collaboration and delivering tangible growth. Core
competencies:
Global, National & Regional Sales Multimillion-dollar Budget
Leadership Accountability
Strategic & Tactical Planning Client & Stakeholder Relations
Market Penetration & Competitive Cross-functional Team Leadership
Advantage Recruiting, Training & Motivation
Partnership & Alliance Development Persuasive Communication &
Business Operations Management Presentations
Career Highlights
NEUROMETRIX, Boston, MA 2009 to Present
Pioneer and direct international business expansion strategies for medical
device organization focused on diagnosing peripheral nerve disease.
Senior Vice President of Global Sales and Marketing
Target new growth opportunities to boost revenue and profitability for
declining business. Plan, direct and develop the international division and
clinical organization while providing leadership and change management for
the entire enterprise. Build relationships and close deals with
distributors in eight countries. Define and track performance metrics.
Create processes and systems for sales forecasting, service, communications
and training. Lead sales and marketing staff. Serve as liaison to
personnel, board members and investors. Selected accomplishments:
. Restructured and revitalized the entire organization to target
untapped markets, eliminate inefficiencies and effectively balance
expenses with customer "touch points."
. Overhauled the customer service structure to transform a reactive
business into a proactive, revenue-generating operation. Also
introduced new sales training, CRM and communication processes.
. Successfully reversed three-year negative trend for new customer
acquisition by dividing the sales organization into two separate
groups; one concentrated on meeting the clinical needs of the
installed client base while the other maintained a steadfast focus on
acquiring new customers.
. Played integral role in raising $18 million in private equity
funding.
STEREOTAXIS, St. Louis, MO 2005 to 2008
Provided strategic and tactical sales direction for the producer of a
magnetic device for the computer-aided control of catheters for
Interventional Cardiology.
Senior Vice President of Global Sales
Spearheaded sales and network-development strategies to fuel profits and
market share for medical device company in Asia, Europe and the U.S.
Introduced hard-hitting sales plans and procedures. Teamed with marketing,
clinical and engineering departments to streamline customer service. Hired
and developed direct / indirect sales teams worldwide and created sales
training department. Selected accomplishments:
. Successfully drove up sales orders and revenue by 50% quarter-over-
quarter in 2006 and 2007 and consistently exceeded all performance
goals and expectations during tenure.
. Established distributor networks in Eastern Europe, China, Korea and
South America, developed profitable partnerships with multinational
companies and cultivated relationships with global industry leaders.
. Significantly improved profitability by launching co-marketing
solutions with new OEM partners.
PHILIPS MEDICAL SYSTEMS, Dallas, TX 2001 to 2005
Vice President, Mid America Zone (2003 to 2005)
Promoted to create and expand sales operations after launching the U.S.
zone from its inception. Introduced business and sales processes, and
developed/led the 100-person team. Managed the $600 million annual budget.
Led sales and business expansion functions while concurrently overseeing
administrative and strategic planning functions for a stable and rapidly
growing operation. Selected accomplishments:
. Built the zone from the ground up in 2003, including hiring the
original team, developing the budget and establishing the
organizational infrastructure.
. Positioned the new zone as the largest in the company in 2004, with an
impressive 35% growth rate.
. Championed the acquisition and integration of the nation's largest
dealer organization.
Vice President, Ultrasound Sales, Southern Zone (2001 to 2003)
Planned and implemented strategies to identify, secure and strengthen the
ultrasound sales business throughout the Southern U.S. Coached and led the
sales force, while serving as leader, problem solver and change agent
during a period of substantial transition and growth. Created forecasts and
ambitious sales goals. Selected accomplishments:
. Expertly merged two recently acquired companies (ATL and Agilent) and
redesigned the sales model to allow the new, integrated organization
achieve optimal performance.
. Recognized for leading the only zone that increased market share
during challenging integration year.
GENERAL ELECTRIC MEDICAL SYSTEMS, Milwaukee, WI 1987 to 2001
General Manager (1998 to 2001)
Earned numerous promotions from direct sales to senior management for $8
billion imaging equipment provider. As General Manager, provided direction
for the Nuclear / PET Division in North and South America. Guided
integration efforts following an acquisition / joint venture. Managed P&L,
sales, marketing and operations for both organizations. Led 80+ direct and
indirect reports. Trained staff from acquired company in Six Sigma.
Selected accomplishments:
. Received many awards for measurable profit and revenue growth and
providing attentive and inspiring leadership to multi-tiered and cross-
functional team members.
. Successfully catapulted revenues by 65% and improved profit margins by
12% in one year.
. Steered the two businesses to generate $250 million in equipment and
$150 million in service income.
. Revamped the corporate culture resulted in 100% staff retention rate
and 8% increase in job satisfaction.
Regional Manager, Atlanta Territory (1994 to 1998)
Sales Manager, Southeast Region (1991 to 1994)
Ultrasound Sales Manager, Northeast Region (1989 to 1991)
MR Sales Specialist (1987 to 1989)
~ Volunteer and Early Career Experience ~
Administrative Director / Volunteer - HOPE FOR GUATEMALA
District Sales Manager - THOMPSON CGR, Raleigh, NC
Account Executive - PICKER INTERNATIONAL, Tampa, FL
Manager, Imaging and Non-invasive Services - BAYFRONT MEDICAL CENTER, St.
Petersburg, FL
Chief Technologist - COMMUNITY GENERAL OSTEOPATHIC HOSPITAL, Harrisburg,
PA
Education & Credentials
Radiologic Technology ( HOLY SPIRIT HOSPITAL, Camp Hill, PA
Business Administration / Liberal Arts ( HARRISBURG COMMUNITY COLLEGE,
Harrisburg, PA
Six Sigma Green Belt ~ Radiology Technology Certification