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Customer Service Medical

Location:
Crockett, CA, 94525
Posted:
May 28, 2011

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Resume:

**** ***** *** *** • CROCKETT, CA *****

Cell phone 925-***-**** • E mail abhftf@r.postjobfree.com

Molly Wood

SKILLS

Hard working Reliable Detail oriented Fast learner Takes initiative upbeat willing to learn

and takes criticism

Work experience

[ May 19 2011 – Present ] Law Offices of Grundman and Deane Walnut

Creek, CA

File Clerk/Receptionist

Back up receptionist when receptionist goes to lunch or run

errands/opening mail

Filing

Organizing file cabinets

Writes letters to doctors, insurance companies, and patients

[ April 2004 – Present ] Molly’s Purse Designs Crockett, CA

Purse Designer/Owner http://www.mollyspursedesigns.webs.com

Designing/Creating/Selling 100% cotton purses

Coming up with new and incredible designs

Custom Orders

Answering questions about orders, quality of fabrics

Managing/shipping orders

[ June 2001 – May 2011 ] ThimbleCreek Quilt Store

Concord, CA

Office Assistant/Sales Associate

Experience ordering office supplies

Balancing and making bank deposits

Came up with a better system to keep track of Online orders 60%

effective

Experience making travel arrangements for out of state teachers

Experience multi line phone system

5 years handling internet orders: Processing and shipping

Helping customers pick out fabric for quilts

Multi tasking

Inventory experience

Register experience

15 years office work: faxing, filing, photocopying, internet/email

inquiries, mailing list, ordering from pattern/book companies, data

entry, handling incoming and outgoing mail

[ November 4th, 2008 – September 23, 2010] Petco Walnut

Creek, CA

Cashier

Greeting Customers

Helping and ringing up customer

Pre bagging crickets

Cleaning when it is slow

[ August 4, 2008 – October 16, 2008 ] Woody’s Books

Martinez, CA

Administrative/Customer Service

Opening and closing shipping confirms and seller emails

Answering questions about orders

Processing book returns

Worked in ORTS and bookwiki

Education

City of Concord Community and Recreation services online classes

[ July 2006 present ]

Medical Transcription

• Dreamweaver CS3

• Medical Coding

• Medical Terminology

• 2 webpage design classes

• 5 computer application classes

[ August 2001 December 2005 ] Diablo Valley College Pleasant

Hill, CA

Business Certificate

3 semesters business courses

3 semesters computer application courses

1 semester accounting

Computer Experience

Medical Transcription Dreamweaver CS3 ICD 9 CM codes CPT codes

Medical Terminology ORTS bookwiki Coral Paint Shop Pro Coral draw X3

Webpage design HTML File maker Pro Intermediate Microsoft word

Excel PowerPoint Illustrator photo shop QuickBooks

Outlook 50 wpm



Contact this candidate