Sherri D. Griffith

**** ********* ***, ***. ** Ypsilanti, MI 48197

Telephone: 734-***-****

Email: abhftc@r.postjobfree.com

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Objective:

Obtain a position as a team-player in a people-oriented organization where I can

maximize my customer-service and administrative experience in a challenging

environment to achieve the corporate goals.

Experience:

2000-2010 PNC Bank (formally National City Bank) Ann Arbor, MI

Client Relationship Representative

• Effectively provided administrative support for Business Banking Officers

• Processed loan documentation, plan, coordinate and attend loan closings

• Liaison between all impacted departments to ensure proper communication

• Coordinated various operational support in the resolution of day to day

administrative and operational issues

2000-present New Testament Missionary Baptist Church, Ypsilanti, MI

Secretary

• Effectively provide administrative support for the church

• Order and maintain adequate inventory of office supplies

• Design Sunday bulletins and other programs for services and events

• Record and prepare minutes for church meetings

• Actively maintain and update database of membership status, baptism certificates

and outgoing letters

1997-1999 Huron River Area Credit Union, Ann Arbor, MI

Loan Officer II

• Analyze and approved consumer loan applications

• Actively assisted customers with monetary transactions and loan resolution

• Effectively cross-sell insurance and other Credit Union products

• Communicated with external customers to properly handle direction of business

relations

Collections Agent

• Initiated outside calls on delinquent customers to negotiate payment on accounts

due

• Motivated customer to pay outstanding balance on past due accounts in full or

determine appropriate payment arrangement

• Maintained documentation and accurate records to contribute to regulatory

compliance and department efficiency

1992-1996 Marriott, Ypsilanti, MI

Banquet Supervisor

• Actively assisted with administrative duties including; staffing, training and

implementing of company policies and procedures

• Delegated responsibilities to employees and supervise that all tasks are completed

correctly and efficiently

• Completed set ups, check for cleanliness, neatness and agreement with group

requirements and department standards

• Inspect the preset scheduled function areas/rooms for cleanliness, working

condition and proper furniture/equipment set up

• Represented department and assist clients on site visits

• Resolved guest complaints ensuring guest satisfaction

• Maintained a positive work environment

Housekeeper

• Cleaned assigned guest rooms in accordance with company standards

• Stock and maintain housekeeping cart and storage rooms

• Performed towel service responsibilities as needed

• Complied with all safety and security policies in accordance with company

standards

Education:

2014 Eastern Michigan University, Ypsilanti, MI

Bachelor of Science (Paralegal Studies)

Skills:

• Strong communication and customer service experience skills

• Strong computer skills and proficient with Microsoft applications

Contact this candidate