Sales Representative Customer Service
Resume:
MICHELLE JENKINS
**** ******* ****- *******, ** *4001
abhfsa@r.postjobfree.com
Knowledgeable professional with strong verbal, listening and written
communication skills. Comfortable in fast pace environment, resourceful,
able to multi task and work independently.
Legal Secretary/Paralegal
. Over 10 years experience in personal injury litigation / Plaintiff and
Defense Firms
. Mastered the ability to correlated and managing schedules and
calendars for up to 4 attorneys
. Reliably prepared all confidential legal pleadings/ meeting deadlines
for trial preparation
. Distinguished priorities/ monitored court docket/set
depositions/travel arrangements
. Delivered efficient accounts payable and receivable
. Strong ability to create working relationships with outside contacts,
therefore able to obtain preeminent information in a timely manner,
detailed orientated
. Skilled in reviewing medical records, Dictation, Workers compensation,
Disability Claims
. Efficiently answered Interrogatories and prepared depositions
. Meticulously outlined specific request for private
investigator/inspected results upon completion
. Created ongoing cohesive business relationships with law enforcement
agencies, insurance adjusters, medical facilities, attorneys, courts,
state and government agencies
. Medical Mal Practice, Social Security, Personal Injury, Workers
Compensation, time entry
.
Major Account Specialist
. Enlisted top executives from fortune 500 companies with revenues of
over $150 million to partner with Franchise owners
. Achieved daily target / monitored daily activities and prepared weekly
status reports on spreadsheets
Sales Representative
. Consistent top sales representative, was responsible for the expansion
of company sales acquiring mass market accounts/ in house and outside
. Created company Newsletter, implemented ideas for transforming company
moral/production
. Entrusted with the most complex customer service issues as a result of
exceptional ability to promptly resolve concerns and satisfy customers
PROFESSIONAL EXPERIENCE
Calfee Halter & Griswold LLP
2011 -
Special Counsel /Allstate
2009 - 2010
Legal Secretary
Ajilon and Office Team - Cleveland, OH
2007 - 2009
Legal Assistant, Major Account Specialist
Kocian Markets, Inc. - Cleveland, OH
2004 - 2007
Sales Administrator
Lawyers Staffing - Richmond, VA
2001 - 2004
Paralegal/Legal Assistant
Emroch & Kilduff - Richmond, VA
1992 - 2001
Paralegal/Legal Assistant
MICHELLE JENKINS Page Two
EDUCATION
Hondros College - Life and Health Insurance / Licensed
International Career Institute - Paralegal Studies / Certification
Rutgers University - 1 Year - Sociology Studies
COMPUTER SKILLS
Word, Excel, Microsoft 2003, 2007 Outlook, Goldmine, Perfect Practice,
Elite Enterprise 3.6, Nexis Lexis, Electronic Filing, Team Connect,
Needles, OAS/VAS, Lotus Notes, PowerPoint, Access, Type 70-75 wpm
AFFILIATIONS
Introduction Leader with Personal Development Company, Single Christian
Ministry, Toast Master Member, Board Member for Organization Better
Together, Volunteer for St. John Medical Center and Big Brothers and Big
Sisters.
Contact this candidate