Customer Service Manager

Lauren Marion

*** ******** *****

Buda, TX *****

cell: 512-***-****

***********@*****.***

OBJECTIVE

• Seeking employment as a teacher’s assistant or a position in the clerical field to

utilize my current skills as well as advance them.

SKILLS

• type 45 WPM, 10-key, filing, customer service, knowledge of multi-line

telephones, fax machines, copiers, Microsoft Office applications, ability to multi-

task well, leadership skills, knowledge of early childhood education, and

experience with children with disabilities.

EXPERIENCE

Conns, Austin, TX

Lead Cashier, July, 2010- current

• take payments, answer phones, and prepare deposits daily

• help customers with any questions they have in making

their purchases or payments

• provide friendly and efficient customer service

• assist in training new cashiers

• delegate responsibilities

• provide assistance to store manager with paperwork, phone calls,

organization and ensuring all employees are on task

• interviewing, testing, and training cashiers

• Ordering supplies

•

Attitudes by Debra, Honolulu, HI

Office Clerk, November, 2005 - November, 2007

• handling customer orders, payments, complaints via phone, email

• and fax. Inventory, shipping, keeping client files up to date and

organized, helped with payroll when needed.

• Played a key role in the planning, organization and execution of moving the

Inventory to a new location when the company down-sized.

Cindy's Family Daycare, Carlsbad, CA

Daycare Assistant, January, 2003 - November, 2003

• teach children basic preschool knowledge, clean all areas of daycare,

keep children clean, prepare meals

• discipline children when needed

Texican Cafe, Manchaca, TX

Head Cashier, January 1999 - September, 2001

• train new cashiers, delegate responsibilities to hosts and hostesses,

take orders, handle payments from customers, prepare deposits for

multiple registers, clean, handle customer complaints

EDUCATION

Grand Canyon University, Arizona (online)

• currently enrolled in Bachelor’s program: Elementary Education

and Special Education (dual major) with a projected graduation

date of August 2012.

Ashworth College, Norcross, GA

Associate’s Degree in progress, Early Childhood Education

Ashworth High School, Norcross, GA

High School Diploma, May, 2003

REFERENCES

CYNTHIA ESTES

• 760-***-****

• Daycare Owner - Former Employer

SUSAN MORGENWECK

• 808-***-****

• Former Office Manager for Attitudes by Debra

Irma Tijerina

• 512-***-****

• Manager, Conns

Contact this candidate