Customer Service Field

RESUME

Jeff Gordon

**** ******* **.

Denver, Co. 80221

Home/ work - 720-***-****

Work History

**** - **** ** ****

Teletype operator- Sent and received classified messages for the Army

signal Corps. Repaired modems and teletypes. Attached to a Field signal

unit.

1983 - 1995 Memorex Telex Corp.

Field Service - Duties included. Diagnosing & Repairing a wide variety of

PC's, Laptops and all types of printers ( Laser, Dot Matrix, Line printers,

Ticket printers, pos printers) Repaired and installed Phone systems,

cabling. Maintained phone switch. Repaired Pcb,s to component level.

1995 - 1999 Lewan & Associates

Field Service - Onsite Tech. for PERA in Denver maintaining and repairing

a variety of Compaq computers, Laptops, HP Printers, High Speed Dot Matrix,

Genicom line printer. Copiers, Plotters

1999 - 2004 Revacomp. Corp.

Field Service- Duties included traveling to various site to repair all

types of equipment PC's, Laptops, Servers, all types of printer's.

Serviced all printers for Aurora Public Schools

2004 - Present FlashTec (My business )

PC & Printer repair- I am presently working for Onforce & Techforce in a

sub-contractor capacity. I am doing service calls on a wide variety of

equipment. (PC's, Laptops, all types of printers, pos systems)

Present -High Tech Movers (xcel energy Data Center) Nov 1st to April 10th

Relocate copiers, MFP Printers, PC's, Servers.

Scott Blume Project mgr. 303-***-****

Tech skills & Certifications

I have a vast experience in all phases of Field Service on many different

types of equipment. I can install, repair, and maintain the following:

Servers, PCs, MACs, and all laptops

Printers - Dot Matrix ( Citoh, Panasonic, Mannisman Tally high speed

Line Printers - ( Printronix, IBM, Genicom, Memorex-Telex)

Laser Printers - ( HP, Dell, Lexmark, Tectronix Phaser, Xerox, Lexmark)

Copiers - Ricoh, Cannon, Xerox, Lexmark

Plotters - Hp

InkJets -Hp, Dell

POS Printers - IBM, Dell, Zebra

Certifcations HP Printers, Plotters. Compaq products, Dell Cert, Lexmark

MFP Factory Certified.

I have 26 years experience in the Field Service Industry. Excellent

customer Service skills. I will be a great asset to any ones organization.

I am fearless to any service call!

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