Software System

JOHN J. WOOD

Longmont, Colorado 303-***-**** ( abhfox@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Linux Systems Administrator - Contractor IBM, Inc., Boulder,

CO 4/10 - Present

0. Contract position for CDI Business Solutions, Inc.

1. Group member responsible for Linux and Solaris support for IBM and its

customers.

2. Operating Systems: Red Hat Enterprise 5, Red Hat Enterprise.4,

Solaris 10

3. Trouble Ticket System: ManageNow, AOD.

4. Modified, reorganized and supported MSD group intranet Wiki and

extensive documentation.

5. Supported assigned clients for specified projects. Participated in

weekly group meetings with personnel for assigned clients. Projects

included server cutovers and disaster recovery tests. Clients

included: Northrup-Grunman, Cigna, Blue Cross & Blue Shield, Chanel.

6. Participated in on-call rotation.

7. Participated in department meetings covering current issues and

tickets.

8. IBM MBI certified, for supporting IRS servers.

Systems Management Specialist - Contractor IBM, Inc., Boulder,

CO 1/09 - 11/09

9. Contract position for CDI Business Solutions, Inc.

10. Group member responsible for Veritas NetBackup backups, restores and

break-fix issues for Walt Disney, Inc. and Xcel Energy, Inc., under

24x7 coverage.

11. Software Supported: Veritas NetBackup 6.03 SP6, Maestro, Maximo.

12. Operating Systems: Windows XP Pro, Windows 2003, AIX 5.3, Solaris 9.

13. Trouble Ticket System: IBM Service Center.

14. Participated in group meetings covering current issues and statistics.

Systems Integration Specialist - Contractor IBM, Inc., Boulder,

CO 11/07 - 7/08

15. Contract position for Triad Consultants, Inc.

16. Responsible for software (Clearcase, WebSphere, ClearQuest), network

and user support for FPA group.

17. Hardware: IBM X Series 3650.

18. Operating System: Windows 2003, IBM AIX 5.3

19. Software Supported: ClearCase 7.0 (Rational Software Architect),

WebSphere 6.1

20. Protocols: SCP, NFS, SSH, FTP

21. Established and built Nagios server (Nagios 2.1) as network

infrastructure monitoring tool.

22. Handled deliveries and deployments of pre-production web site builds

for client, the USDA Dept. of Forestry.

23. Supported group of developers for deployment, software testing,

operating system issues and software requests.

24. Wrote & published documentation covering software support, deployment

procedures, baseline builds and deliveries.

25. Replaced RAM and quad-core CPUs in addressing hardware issue with IBM

Windows 2003 server (X Series 3650).

26. Participated in weekly FPA group meetings covering current issues.

Unix Systems Administrator Skyway Systems, Inc., Westminster, CO

2/07 - 7/07

27. Responsible for primary Solaris 10 system, zone, product and network

support.

28. Hardware: Sun X2000 and X2100, F5.

29. Operating System: Solaris 10

30. Software Supported: Bugzilla 2.22, MySQL 5.0.3, JBOSS 4.0.5, Apache

2.2.

31. Performed software installations: Bugzilla 2.22, MySQL 5.0.3, JBOSS

4.0.5, Apache 2.2, Perl modules, make.

32. Protocols: ZFS, NFS, SSH, FTP

33. Built MySQL high availability cluster in test environment. Utilized

sample & test databases in testing of cluster.

34. Network Monitoring: F5 load balancer, Ethereal.

35. Built root and non-sparse Solaris 10 zones for pre-production &

testing environments.

36. Built internal DNS server for internal access to servers.

37. Deployed builds of latest company software releases upon schedule.

38. Supported developers for deployment, software testing, operating

system issues and software requests.

39. Wrote crontab shell scripts for automation of backups, database

backups, FTP uploads, and disk monitoring.

40. Wrote & published documentation covering build update reports, backups

and network support.

41. Participated in weekly triage meetings covering installation reviews

and product issues.

Unix Systems Engineer - Contractor Qwest Communications, Inc.,

Denver, CO 2/06 - 1/07

42. Contract position for Forsythe Solutions and Sun Microsystems; expired

on January 10, 2007.

43. Team member responsible for primary system & network support of Qwest

server farm. Provided support for Solaris, HP-UX, Red Hat Linux, NAS

appliances and SAN appliances.

44. Participated in variety of company projects for Qwest and IBM;

including server decommissions, server rebuilds, server transitions to

and from groups, IP address changes and server physical moves.

45. Performed system installations, patch upgrades, and software

installations on Solaris, Red Hat, and HP-UX servers. Integrated with

EMC NAS storage arrays and Veritas Volume Manager.

46. Built & maintained servers in Solaris 8 & 9.

47. Wrote & published documentation covering license & certificate

installations.

48. Remotely addressed hardware issues, including servers, storage arrays

and tape libraries.

Unix Systems Administrator Philips Semiconductors, Inc., Longmont,

CO 5/03 - 10/05

49. Remote team member responsible for primary system & network support of

Longmont technology center. Provided support for Unix, Linux, data,

network and storage arrays with 4 TB capacity, including trunking of

gigabit & Ethernet ports.

50. Built & maintained servers in Solaris 8 & 9, Red Hat Enterprise 3 U4

and Mandrake Linux 8.1.

51. Implemented three Network Appliance F740 & F840 filers and storage

arrays, all at RAID-5 level.

52. Built kickstart Red Hat Linux server.

53. Supported sendmail & majordomo as remote member of Unix support team.

54. Established schedule for weekly Veritas backups, including offline

storage.

55. Archived completed system designs to DLT and AIT-2 tape, including

copy for offsite storage. Established database for all archived

Longmont designs, including coding system.

56. Co-wrote documentation covering archive designs for ISO9001

certification.

57. Worked directly with Tools department personnel in testing new CAD

tools.

58. Performed system installations, patch upgrades, firmware upgrades, RAM

upgrades and software installations on Solaris, Red Hat, and HP-UX

servers. Integrated with NetApp filers, storage array and

SnapAppliance servers.

59. Provided network support, including full duplex and gigabit ports on

Cisco 4006 router.

60. Provided remote emergency support for San Jose, CA technical center.

61. Provided first-tier WAN, Windows laptop and desktop support.

62. Working with Tools department, installed LSF 5.1 server and clients,

and provided primary support.

63. Installed Reshape for testing, then implemented into user environment.

64. Coordinated office closing of Longmont technology center. Shipped

systems, servers and storage arrays to San Jose, CA technology center.

Salvaged old hardware and shut down network services.

65. Office closed on September 30, 2005.

Unix Systems Administrator Philips Semiconductors, Inc.,

Chelmsford, MA 1/01 - 5/03

66. Team member responsible for system & network support of 13 technology

centers across the United States; primary support for technology

centers (Chelmsford, MA; Princeton, NJ; Duluth, GA; Cary NC, Longmont,

CO).

67. Wrote system documentation for Solaris 8 installations, Jumpstart

client installations and Veritas backups.

68. Provided user support for WAN, LAN, Windows, Unix, networking and

Lotus Notes issues for all east coast technology centers.

69. Performed system installations, patch upgrades, firmware upgrades and

software installations on Solaris 2.7 & 2.8 and HP-UX 11.0 servers.

Integrated with Network Appliance 740 filer and storage array and

Maxtor servers.

70. Performed server & storage array backups and restores for east coast

technology centers. Developed & maintained backup tape libraries.

71. Updated & implemented new offsite tape archival procedure and policy;

including labeling system for tapes, methods used for design archival

procedure, and offsite destinations.

72. Archived completed system designs to DLT tape. Established database

for all archived designs in Longmont, Princeton, and Cary technology

centers; including coding system.

73. Participated in office move for Irvine, CA technology center;

including system & network setup.

74. Coordinated closing of Princeton, NJ and Duluth, GA technology

centers. Shipped systems, servers and storage arrays to Chelmsford,

MA and San Jose, CA technology centers.

75. Changed subnets for Boston and Raleigh technology centers as part of

company networking project.

76. Installed LSF server and clients on all Solaris & HP-UX servers.

77. Performed system, network, firmware & software installations, ranging

from Windows NT workstations, Windows NT 4.0 server installations to

Network Appliance storage array and filers.

78. Provided system, network & user support for Philips 2002 Worldwide

Technology Conference in Scottsdale, AZ.

79. Office closed in May 30, 2005; transferred to Longmont, CO technology

center.

Sr. Systems Administrator Manufacturing.Net (Cahner's Publishing),

Newton, MA 11/00 - 1/01

80. Responsible for 24x7 system & network support of Manufacturing.Net

system & network infrastructure.

81. Wrote scripts for automated backups.

82. Performed system & software audits on all Solaris systems, including

use of ASET.

83. Utilized security measures, including centralized logging and

protocols.

84. Performed patch upgrades & software installations on all Solaris

systems.

85. Joint venture dissolved on January 7, 2001.

Sr. Systems Administrator BizLand, Inc. (acquired WebOnTap)

8/00 - 11/00

86. Responsible for customer domain migration to new network

infrastructure.

87. Responsible for 7x24 support of Solaris servers in network

infrastructure.

88. Operating Systems: Solaris 2.7, NT 4.0 (Service Pack 6), Red Hat

Linux 6.2.

89. Software: Java Web Server 2.0, Trellix SiteBuilder.

Unix System & Network Administrator WebOnTap, Inc., Newton, MA

1/00 - 8/00

90. Responsible for 7x24 support of system & network infrastructure.

91. Responsible for all Solaris system & user implementation. Built

Solaris 2.7 & NT 4.0 (Service Pack 6) servers.

92. Built & maintained primary & secondary DNS servers.

93. Implemented nightly backup schedule for all Solaris systems.

94. Implemented company policies on system user accounts, system & network

protocols, and root passwords.

95. Researched & recommended software for firewalls, email and backups.

96. Wrote shell scripts that automated backups, nightly Oracle backups,

Apache log archives, checks & restarts the primary DNS servers, checks

& restarts NetDynamics components, and daily system report email.

97. Wrote shell script & tcl scripts that paged me for specified system

issues.

98. Collaborated and/or wrote shell scripts that automatically update the

Apache server & DNS zone files, including restarting of Apache and

DNS.

99. Performed extensive quality assurance testing of WebOnTap functions,

customer web sites and developing functions.

100. Implemented mail server to handle customer & company email, including

IMAP to POP mail conversion.

101. Responsible for implementing new customer domains and DNS moving of

customer domains.

102. Maintained daily & weekly metrics using Analog 2.0 and WebTrends Log

Analyzer.

103. Developed Intranet sites that handle technical documentation and

system online tools for Oracle & php3.

104. Wrote documentation on company policies, technical support, and server

& software recommendations.

105. Software installed on Solaris & NT servers: emacs, NetDynamics 5.0.2,

Apache 1.3.9, Mdaemon, Oracle 8i, Samba, ProcTool, SSH 1.2.14, bash

2.03, gcc 2.8.1.

106. Company acquired by BizLand, Inc. on August 19, 2000.

PREVIOUS EMPLOYMENT (1986 - 1999):

. Allmerica Financial, Inc., Worcester, MA

. Polaris Service, Inc., Marlboro, MA

. CIC Systems, Inc., Norwood, MA

. News Internet Services (Delphi Internet), Lowell, MA

. University of Rochester, Rochester, NY

. AGWAY Data Services, Inc., Dewitt, NY

EDUCATION

William E. Simon Graduate School of Business Administration

8/88 - 5/89

University of Rochester, Rochester, NY

107. Courses: Data Base Management Systems, Computers & Information

Processing.

108. Software: Dbase III, Lotus 1-2-3, SQL, DBMS, MS-DOS

Nazareth College of Rochester, Rochester, NY

8/82 - 5/86

Bachelor of Science: Computer & Information Sciences

109. Courses: Data Structures, Computer Structures, Operating Systems,

Data Base Management Systems, Technical & Professional Writing, COBOL

& Fire Processing, Programming Language Survey, Systems Analysis &

Design, Seminar Systems Design, Data Communications.

110. Languages: COBOL, PASCAL, Assembly.

CERTIFICATIONS:

111. Solaris System Administration (Solaris 2.5.1), Sylvan-Drake, Inc. -

May 1997.

112. Cisco Support Pro Certification, Cisco, Inc. - June 1997.

113. Brainbench Linux Administration (Red Hat Linux 5) Certification,

Brainbench, Inc. - November 2008.

REFERENCES: Furnished upon request.

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