Education
US Green Building Council California Summit
LEED Project Management, April 2008
California State University Sacramento, CA
Certified Facilities Manager, June 1996
Rochester Institute of Technology Rochester, NY
Bachelors in Civil Engineering, June 1983
Experience
Kaiser Foundation Health Plan 2009 - present
Manager, IT Facilities Operations
4460 Hacienda Drive, Pleasanton, CA 94588
. Plans, develops, implements and monitors facility service activities
for KP-IT which support the business goals and objectives of the
Kaiser populations. This includes: lease management, space
allocation, safety and security, and office services. Lead a team of
Facility Coordinators, staff and external consultants in the execution
of these activities. Contributes to the achievement of National
Functions Facilities Services objectives ensuring the high quality,
cost-effective and efficient delivery of services to internal and
external customers.
. Hire, train, develop, and manage staff of Facilities Coordinators and
various positions that may include maintenance, materials, procurement
and administrative staff. Monitor performance and develop action
plans to ensure high levels of staff accountability and
performance.
. Manage occupancy for multiple campuses across the enterprise. This
includes administrative office space (leased and owned) at an annual
cost of $25-$34 million. Manage within the terms of building leases
and sub-leases. Ensure effective working relationships with client,
external brokers and consultants, building managers, sub-leases, sub-
leasers and tenants.
. Participate in the development of high level space strategies for
administrative space in all Regions across the enterprise. These
strategies include space planning, occupancy planning and increasing
density in the current space and provide the necessary information to
senior leadership to increase, decrease, or change Kaiser Permanente's
real estate portfolio.
. Ensure compliance with federal, state and local regulations relating
to real estate management, safety and security; ensure compliance with
enterprise policies and procedures
Jones Lang LaSalle Americas, Inc. 2006 - 2009
Director - Integrated Facilities Maintenance Services
10777 Science Center Drive, San Diego, CA 92121
. Manage the operation, staffing, performance and development of the JLL
facility management and service delivery organization
. Management of expense budgets, savings programs, and
project management
. Develop and implement plan that reflects strategic
objectives and priorities
. Develop and effectively implement an annual management plan that
results in meeting or exceeding key performance indicators and service
level agreement requirements
. Oversee reporting appropriate for the Client and JLL
leadership
. Collaborate with COE leaders to drive improvement, innovation, and
operational savings
. Drive a site EHS culture that insures compliance with Client and JLL
EHS policies.
. Implement programs that reduce operating costs and
increase productivity.
. Provide leadership in driving improved customer
satisfaction
Region Manager - Engineering & Operations
16 Network Circle, Menlo Park, CA 94025
. Manage portfolio for commercial client properties across the United
States consisting of Mixed-use high tech facilities of approximately
9msf
. Direct reports include nine Campus Managers.
. Development and management of approximately $40m annual budget
. Executes plan to meet Key Performance Goals including
KPIs
. Identifies opportunities for cost savings and value add
opportunities
. Ensures service levels are met and in compliance with
master agreements
. Ensures O & M policies, process, procedures and tools
are followed
. Adheres to critical environment processes and reporting
requirements
. Team member Regional Planning Team for Portfolio strategies and
initiatives
. Understands customer priorities and quality factors
Verizon Communications, Inc. (formerly GTE) 1987 - 2006
Manager Real Estate Operations MD-DE-DC-WV
2980 Fairview Park Drive, Falls Church, VA 22042
. Management of Critical and Administrative Facilities including data
centers, national call centers, network offices, and administrative
offices
. Responsible for the overall operations and financial success of
facilities in accordance with company policies, procedures and
standards
. Administrative services include, office services, security, LAN
support, voice services, cafeteria services, shipping & receiving
. Prepare ad hoc financial reports for customer
. Maintain personal contact with customers to ensure
solid relationships
. Identify, implement and report on savings initiatives
. Identify & develop real estate initiatives relative to
facilities portfolio
. Plan, coordinate, and manage vendor contract services
. Responsible for budgetary planning and management for an annual
capital and operational expense budget ranging up to $45M
. Program management for nationwide rollout of administrative facilities
in urban markets across the United States
. Assure optimal functioning of building systems (HVAC, fire/life safety
equipment, elevators, etc.)
Other positions held with Verizon/GTE
Manager Design & Construction MD-DE-DC
Manager Construction and Facilities Administration in
the Western US
Manager Building Services IL-WI-MN-NE-IA-MO
Facilities Manager - Data Services Western US
Supervisor - Buildings, Fleet & Energy NE Region
Trammell Crow Company, Sacramento, CA 2004
Facility Manager
3141 Data Dr, Rancho Cordova, 95670
. Critical and Administrative Facilities for EDS account in Sacramento
Region, including Data Center, National Call Centers, and Regional
Administrative Offices Responsible for
. The overall operations and financial success of facilities in
accordance with company policies, procedures and standards.
. Supervise Facilities and Property Management staff;
manage vendor contracts
. Develop operating and capital budgets responsible for facilities group
savings targets
. Prepare ad hoc financial reports for customer
. Coordinate real estate tax review process for
facilities; report on tax issues
. Assure optimal functioning of building systems and administer
environmental programs
. Maintain personal contact with internal/external customers to ensure
solid relationships
. Develop comprehensive annual inspection process for
facilities
. Responsible for Vendor and Contract Management
Carter Burgess, Inc., Sacramento, CA 2003
Senior Facilities Management Specialist
2033 Howe Ave Suite 220, Sacramento, CA 95825
. Team lead in Asset Management Advisory Services (AMAS) on a condition
assessment program for the Federal Government Responsible for
performing facilities inventory report (FIR), condition assessment
surveys (CAS).
. Developed cost estimates for deferred maintenance and capital
improvement budgetary planning for the client's 5-Year Plan model
. Facilities included site surveys, site infrastructure (including
roads, parking areas, airplane & helicopter facilities, water and
septic systems, electrical distribution, etc.), buildings and
associated systems, radio towers and communication systems,
recreational facilities, and various other site-specific facilities.