Sandra M. Teneyuque
****************@*********.***
contact: 512-***-****
Skills
Strong analytical and organizational skills.
Excellent interpersonal skills, phone manner, and office etiquette
Software: All Windows operating systems, Microsoft Word, Excel, Access
Ability to communicate with co workers and management
Ability to prioritize workload
Bilingual in Spanish
Desired Salary: $14 hr.
Experience
Central Insurance Agency
June 7, 2010 March 29, 2011 (contract)
Receptionist (Part Time)
Job Duties – General reception work, i.e. answering phones, greeting customers, mail, etc. Assist
clients by answering questions regarding their insurance policy.
Texas Center for Legal Ethics (State Bar of Texas)
March 29, 2011 May 20, 2011 (Contract)
Job Duties: answered phones, answered questions attorneys had in reference to the Ethics
course mandated by the Supreme Court for all newly licensed attorneys, entered data, faxes, sort
mail, deposits, mail outs, other duties as assigned.
Texas Department of Insurance
1989 2008
Insurance Specialist – Compliance
In this position I completely reviewed policies from various insurance companies within the state
of Texas. Specifically, I dealt with all Commercial Lines insurance (i.e. GL, Crime, Umbrella, P&C,
etc.) and keeping the policy compliant with the State of Texas.
Analyzed new, unapproved insurance polices to make sure they were in compliance with Texas
Statutory Requirements.
Worked with the insurance companies to amend wording in policies to make it compliant prior to
presenting the policy to the Associate Insurance Commissioner for approval. Also explained why
the policy was not compliant.
Created presentations of the various polices for insurance company, then presented for
recommendation of approval to the Associate Commissioner.
Once the policy was approved, contacted insurance companies with approved policy or if it was
not approved, explain the reasons it failed and how the policy could be amended to be reviewed
again.
Responded to questions and concerns of the insurance company throughout the review process.
Worked on preparation of House Bill responses during Legislative Session.
Contributed to establish proposals to legislature.
Continually updated knowledge of legislation as changes occurred.
Set up a tracking system and maintained the database of policies by reviewing and checking the
coverage on each new policy.
Professional corresponded with insurance agency on behalf of the Texas Department of
Insurance.
Met with company representatives as needed.
Education
H.S. Diploma
1982 1984
Capital City Trade & Technical School
Court Reporter