Medical Health Information
Resume:
CHRISTINA MANSHIP
**** ******* ***** ********* *, Greensboro, NC 27455 C: 336-***-**** abhfml@r.postjobfree.com
OBJECTIVE
A dedicated and motivated individual with a foundation in health information management with five years of acute care hospital and one year of physician's office experience. Knowledge and experience in records management, medical terminology, billing and collection procedures and office maintenance. My goal is to use my education and diverse work experience to progress and move forward in the health information management
field.
SKILLS
Records management professional
Knowledge of ICD-9, ICD-10 and CPT/HCPCS coding
Medical terminology
Patient referrals
Outpatient prior authorizations
Office support (phones, faxing, filing) Billing and collection procedures
Adept multi-tasker
Understands insurance benefits
Close attention to detail
Excellent problem solver
WORK HISTORY
Billing Coordinator, 10/2013 to 10/2014
Knowlton Family Practice – Reidsville, NC
Submitted electronic/paper claims documentation for timely filing as well as posted and adjusted payments from insurance companies.
Evaluated patients' financial status, identified and resolved patient billing and payment issues and established appropriate payment plans.
Verified patients' eligibility and claims status with insurance agencies.
Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
Interacted with providers and other medical professionals regarding billing and documentation policies,procedures and regulations.
Assisted with processing prior authorizations for medication and outpatient procedures.
Assisted front office staff with answering a multi-line phone, scheduling appointments, making referrals and processing release of information requests.
Health Information Technician, 07/2012 to 09/2013
Cone Health - Wesley Long Community Hospital – Greensboro, NC
Analyzed inpatient and outpatient charts for completion.
Assisted in processing release of information requests to ensure timely and accurate patient care.
Became a super user for processing release of information requests within the electronic medical record.
Assisted in the maintenance of medical records and/or electronic medical record (filing, Op Reports, test results, home care forms).
Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Health Information Technician Lead, 05/2010 to 07/2012
Cone Health - Scanning Center – Greensboro, NC
Prepped, sorted, scanned and performed quality analysis on records and documentation from four hospitals within a document imaging system and electronic medical record.
Provided training and assistance to new and current employees on daily tasks and procedures.
Worked closely with management to update and create processes, procedures and workflows.
Created manuals to be distributed to employees during training to assist in their knowledge and education.
Assisted in monitoring the productivity and quality of employees and provided feedback to management and employees.
Assisted in the maintenance of medical charts and/or electronic medical record.
Health Information Management Technician, 05/2008 to 05/2010
Cone Health - Wesley Long Community Hospital – Greensboro, NC
Assisted in the maintenance of medical records (filing, Op Reports, test results).
Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Verified and corrected physician dictation.
Mailed/faxed courtesy copies of dictation to the requested recipient.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Assembled and analyzed outpatient records.
Used micro phish, microfilm, CD's and paper records to locate requested documentation for accurate and timely patient care.
EDUCATION
Associates of Health Sciences : Health Information Technology, Current
Pitt Community College - Greenville, NC
Related coursework:
Anatomy and physiology
Medical terminology
Diseases and disorders of the human body
Essentials of pharmacology
ICD-9 coding
ICD-10 coding
CPT/HCPCS coding
Professional Practice Experience
Novant Health Acute Corporate Coding November 2014
ADDITIONAL INFORMATION
Member of the American Health Information Management Association (AHIMA).
North Carolina Notary Public
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