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Customer Service Management

Location:
Green Bay, WI, 54303
Posted:
May 30, 2011

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Resume:

Khalid M. Sidow

**** ******** ** # ***

Green Bay, WI 54303

571-***-****

abhfmf@r.postjobfree.com

EDUCATION

B.A. in Child Development and Education Lafoole State College, 1983,

Mogadishu, Somalia.

EXPERIENCE -

March 2009 to Present - Computer Programming Tutor. One on one training

of both older children and adults on the basics of computer

programming.

2006-2009 Parts Delivery Person. Made timely deliveries and pick ups to

and from vendors - using customer service skills, time

management practices, and mapping routes.

JK Auto Parts, Alexandria, Virginia

2006-2007 Network Administrator. Part-Time

Network Plus, Alexandria, Virginia

2004-2006 Optical Sales Technician. Fitted glasses, assisted clients in

choosing frames, scheduled doctor appointments, and communicated

information between the doctor and patients.

Sam's Club, Sterling, Virginia.

2002-2004 Shift Supervisor. Trained new employees, scheduled employees

and monitored employee's daily activities, controlled stock,

prepared and made daily bank deposits, and attended management

training classes.

CVS Pharmacy, Alexandria, Virginia.

1992-1998 Coordinator and Multiple Language Translator. Performed

translations of English and Italian language; performed

translations between Europeans and local Somalis; as well as

advising European officials concerning labor issues.

Multiple NGOs (Non Governmental Organizations) Mogadishu,

Somalia.

1985-1990 Teacher. Taught Financial Mathematics. Received scholarship

under ILO (International Labor Organization) to prepare an MBA.

Commercial Secondary School.

Mogadishu, Somalia.

ALSO TRAINED IN

Database Management, Windows XP Professional,

Active Directory 2003, Access

LANGUAGES SPOKEN (translation experience in each)

Italian, Dutch, Somali, English

REFERENCES FURNISHED UPON REQUEST



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