Cynthia Jenne

**** ****** **., ***** ** *****

T: 810-***-****

cindy_jenne @ hotmail.com

Professional Profile

I'm a solutions-oriented sales manager with a distinctive career in retail

sales management, and merchandising, including business analysis and

strategic planning with responsibilities for increased profits, and

excellent customer service. I've had a progressive career within diverse

business atmospheres, of which includes: woman's apparel, greeting cards,

and multi-line sales. My broad-based experience encompasses Visual

Merchandising, Inventory Control/Loss Prevention, Conflict Resolution, and

Goal Setting. I've been recognized for ability to coach, develop, and

motivate associates along with being an effective problem-solver and

merchandiser. My ability to consistently achieve objectives stems from self-

direction, motivation, and management detail-orientation.

Career History

Assistant Manager

Nov 2002 to May 2011

Talbots

Rochester Hills, MI

Assist the general manager in running a 2 million-dollar, upscale

woman's apparel, multi-concept store.

Analyze previous year's results along with our monthly goal, and

broke the goal down into weekly and daily targets. Instrumental in

coaching, training, and developing associates sales and selling

techniques aiding them to meeting their goals, and deliver excellent

customer service.

Visual merchandising encompasses floor-sets twice a month, also

mannequin and window displays.

Merchandise adjustments were made daily, due to availability and

space constraints.

Other responsibilities consisted of opening and closing the store,

cash management, scheduling, inventory control, shipping, receiving,

and loss prevention.

Operations Manager

Apr 1991 to Jun 2002

Recycled Paper Greetings

Chicago, IL

. Worked my way up starting as a Sales Rep for Northwest Ohio

. Added Southeastern MI to my Ohio base

. Became District Sales and Service Manager for MI

. Achieved Operations Manager for Region A: MI, OH, IN, KY

Working for the 3rd largest greeting card manufacturer, I was the

Operations Manager in Region A.

I eliminated most of the paperwork for the sales managers in our

region. This involved setting up new accounts, reviewing hundreds of

existing accounts in each territory to determine a better turn

rate/profitability, diagramming the card flow run, and

planning/purchasing for all seasonal buys. I also designed and

developed instructional manuals for the service representatives,

outlining all the procedures for the Meijer accounts, and developed a

selling tool to help the turn rate in the Target accounts throughout

the country.

Cynthia Jenne page 2

Sales Representative

Sept 1989 to Sept 1992

Omni Sales

Cleveland, Ohio

A Multi-Line Giftware Sales Representative for Northwest OH,

networked and made cold calls, to obtain new customers. Traveled

daily throughout Northwest OH to sell/service accounts using my

product knowledge of approximately 40 + lines. Monthly attended Trade

Shows in Columbus Ohio, where I did merchandising and set-ups in the

showroom, as well as sales. In March of every year, went to The

National Halloween Show in Chicago to work with the manufacturer and

sell the line represented.

Store Manager

July 1986 to Sept 1989

Lane Bryant

Toledo, OH

Store Manager

May 1980 to June 1986

Printers Ink

Toledo, OH

Education

Owens Technical College

1972-1974

Associates Degree

Oregon, OH

Business Management

References

Professional Personal

Michelle Wirsu Jodi Treadway

1132 Royal Oak Ave. 2369 Riley Center Rd

Royal Oak MI 48073 Riley MI 48041

248-***-**** 810-***-****

Ann Wolff Donna Czuchaj

39858 Litke Ct. 41701 Mary Kay Dr.

Clinton TWP. MI Clinton TWP.MI

586-***-**** 586-***-****

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