SARAH SMALLEY TOWNES
**** ********** **. *: 612-***-****
Edina, MN 55436 e: ***********@***.***
CORE COMPETENCIES 13 years of marketing and advertising experience developing
brand-building programs, integrated marketing plans and
successful advertising campaigns.
Working across categories including food & beverage, consumer
packaged goods, beauty, fashion, entertainment, retail and
telecommunications.
Leading digital efforts including management of social
networking programs, viral videos, website/microsite
development and online drivers.
Leading public relations and eventing efforts supporting key
brand strategies.
Developing and supporting partnerships and sponsorships with
media and entertainment properties such as Major League
sports, Disney, Miramax/BRAVO/Project Runway and Warner
Brothers.
Coordinating Global accounts; experience in North America,
Europe, Asia-Pacific and Latin America.
Participating in business development prospecting and pitch
process in both a corporate sales and advertising agency
environments.
Forging strong relationships with internal teams, managing
external agency partners and assembling the right people to
successfully manage businesses.
Recruiting, mentoring and developing talent.
WORK EXPERIENCE Caribou Coffee Company- Minneapolis, MN
Director of Brand Lead integrated brand communications efforts in support of
Communications business strategy including all creative development and
March 2010 - Present agency/AOR management, in-store POP, merchandising and
packaging, media and digital strategy, partnerships, events
and public relations across all lines of business and
functions.
In 2010, integrated marketing communications plans and
advertising campaigns contributed to corporate goal of 4%
comp sales performance.
Successfully launched New Bou brand identity system across
the organization and aligned creative direction for all
cross-category internal and external communication.
Steward of Caribou Amy's Blend breast cancer awareness
coffee. The 2010 integrated campaign was the most successful
in history, resulting in two live tulip gardens (70,000
tulips) at the Mall of America in MN and John G. Shedd
Aquarium in CHI, and $200K donation to Susan G. Komen for the
Cure.
Manage cariboucoffee.com, e-mail databases/tools and social
media content.
Create promotional digital campaigns resulting in user
generated content integration throughout the in-store
experience.
Develop new brand-building media, music, and sports
partnerships, and supervise activation of traffic-driving
initiatives.
Activated over 30 events in corporate and local store
marketing initiatives.
Garnered 52MM earned media impressions in nine months of
2010.
Manage and optimize overall marketing/advertising budget to
plan including AOR retainers, creative, production, media,
and partner costs.
Nourish Inc. - Atlanta, GA
Marketing Consultant Developed and implemented brand marketing communication
Nourish Inc. strategies for new product launch that drive new business
January 2009 - development as well as build consumer reach and awareness for
December 2010 the Nourish.
Worked with business development to align channel and
marketing strategies.
Created a cohesive Nourish brand identity and ensure
consistency across all points of communication.
Identified, evaluated and managed external advertising,
interactive, and PR resources to integrate ideas and ensure
creative needs are being met.
Colle+McVoy - Minneapolis, MN
Account Director Aveda
Aveda, Erbert & Partnered with Aveda to help facilitate launch plans for new
Gerbert's, products and key corporate initiatives.
Red Wing Shoes and Managed social networking pages including the development of
Taubman Shopping content for corporately owned
Centers Aveda Institutes.
January 2007 - Erbert & Gerbert's
December 2008 Developed unique, award-winning ideas including viral videos
(HumanFlipBook.com and CandleCannon.com), achieving YouTube
home page status, coverage on 40+ websites and blogs and
national media praise including CNN, Ellen DeGeneres, AdWeek
and Creativity.
Won Gold Effie Award and Best in Show at the PRSA Classics
for Human Flipbook campaign. Candle Cannon was shortlisted
for a Cyber Lion. The Holiday Campaign took top honors at the
Minnesota Advertising Federation's ad awards.
Aligned corporate and local store franchisee marketing
efforts by facilitating integrated planning.
Created cohesive brand identity for Erbert & Gerbert's,
including re-design of the in-store experience and all
marketing materials. As a result, C+M received 2008 Vendor of
the Year Award.
Launched a Print-on-Demand system to distribute customizable
marketing materials more efficiently across the E&G franchise
network.
Red Wing Shoes
Facilitated strategic process to position the global Red Wing
Brand for future success by targeting
new audiences, including domestic and international lifestyle
consumers.
Created new campaigns for Red Wing corporate and dealer-owned
stores supplying network with customizable marketing
materials and counsel for local store marketing.
Taubman Shopping Centers
Developed seasonal advertising campaigns for Taubman Shopping
Centers across the country creating consistency across all
in-center and external communication.
Exceeded marketing goals, resulting in an increased number of
store visits by core target audience per mall trip.
Implemented cutting-edge digital ideas around the
back-to-school shopping season (avataryourself.com and
yearbookyourself.com) leading to increased mall traffic,
social networking exposure, and global attention in the news
media and blogosphere including the CBS Early Show, VH1, ESPN
and TechCrunch. Yearbookyouself.com won a Webby Award.
Worked with Warner Brothers to develop campaigns in support
of Taubman's Holiday movie sponsorship with Fred Claus.
Campbell Mithun - Minneapolis, MN
VP, Management Served as global account lead for the TRESemm brand,
Supervisor & Account including the launch and maintenance of shampoos,
Supervisor conditioners and styling products. Business was up +30% YOY.
Alberto Culver - Played key role in strategically launching the Color Thrive
TRESemm sub-brand, one of the largest in
April 2005 - January TRESemm history.
2007 Led campaign development and implementation, product/content
integration, partnerships and online exclusive content in
support of the TRESemm sponsorship of BRAVO's Project
Runway, with featured product selling out at retail.
Participated in innovation task force identifying future
product opportunities, including the development of new heat
protection and smoothing products.
Managed creative development and production to accommodate
advertising needs for North America, Europe, and
Asia-Pacific.
Marshall Field's - Minneapolis, MN
Marketing Manager Led seasonal integrated Marketing Planning process,
Men's, Kid's and partnering with Merchants to create plans that supported key
Intimate Apparel business-driving initiatives.
November 2003 - April Developed co-branded marketing campaigns for Marshall Field's
2005 and presented and sold to retail brands such as Calvin Klein,
Donna Karen, Hugo Boss and Ralph Lauren.
Facilitated in-store, online and mobile marketing efforts for
Marshall Field's corporate sponsorship of Ford Supermodel of
the World U.S. Search.
Leo Burnett USA - Chicago, IL
Account Supervisor Supervised all strategic communications projects and creative
Kellogg Company Kid development for Kellogg's kid cereals (Froot Loops, Apple
Portfolio Jacks, Smorz, Corn Pops and Disney Franchise).
February 2003 - Reversed two-year decline in Froot Loops and Apple Jacks
November 2003 business by developing year-long interactive immediacy
programs based on relevant consumer insights.
Authored 2004 Effie brief for the Froot Loops brand,
resulting in a bronze win.
Senior Account Organized fast-paced new business pitch process through final
Executive stage by coordinating designated account teams and resources.
New Business
Development Member of Global Business Development team working on Leo
May 2002 - February Burnett Worldwide pursuits.
2003 Pro Bono Assignment: Lyric Opera of Chicago, Wine Auction
2003.
Special Assignment: Led strategic planning and creative development for Walt
Advertising Manager Disney World's largest annual promotion in the UK, working
Walt Disney Parks & directly with global sales teams and local tour operators.
Resorts, UK Briefed and supervised local UK advertising agencies.
January 2002 - March Strengthened positive working relationship between Disney UK
2002 and Orlando clients.
Senior Account Managed Global creative development and production for 100
Executive & Years of Magic Celebration
Account Executive TV and print pool; 8 target segments total.
Walt Disney World Facilitated global efficiency through coordination of
Company international offices with respect to planning, production,
July 2000 - May 2002 trafficking, and finance.
Guided planning, creative development, and production for
expanded national print, spot radio,
and direct marketing efforts for African American and
Hispanic markets.
Implemented Disney Fairytale Weddings and Honeymoons national
print plan.
Supported development and execution of all Vacation Planning
Cycle marketing for the General Market plan.
Campbell Mithun - Minneapolis, MN
Account Executive Developed communications plan and strategies for the launch
KB Gear Interactive of new tween-targeted electronics products.
January 2000 - July Authored creative blueprints for new product advertising,
2000 briefed creative teams, and oversaw production.
Served as client team member at Toy Fair.
Account Executive & Managed multiple strategic projects ranging from new product
Assistant Account launches to current product improvements.
Executive Facilitated all AirTouch regional production needs for
AirTouch Cellular enterprise-wide communication.
(Verizon) Worked in West Coast office to establish processes and manage
August 1998 - January creative assignments.
2000 New Business: Conducted retail audits, synthesized
competitive information, shot and produced
Man on the Street Interviews for AirTouch Pitch 9/98.
EDUCATION University of Illinois - Champaign, IL
May 1998 Bachelor of Science in Advertising