Customer Service Sales
Resume:
Sara A. De Fusco
904-***-**** Orange Park, FL 32065
abhfh9@r.postjobfree.com
Customer Service Professional
I am an experienced service professional with retail, sales, book keeping,
financial, team building and management skills. My key strengths include:
. Outstanding interpersonal and phone service skills.
. Excellent organizational and planning skills.
. Exceptional follow through and customer focus.
. Superb performance in high pressure situations
Professional Background
Sassee SaraD - Owner-Operator
January 2012 - Present
. Operate an internet and home party business selling ladies handbags
and accessories
. Manage 16 independent sales representatives also selling on line and
at in home parties
Miche Bags of North Florida - Owner-Operator
October 2008 - January 2012
Wholesale distribution and retail sales of ladies handbags and accessories
. Built a one person home show business into the operation of one
retail outlet (operating 72 hours per week) as well as wholesale
distribution to10 additional retail stores and management of twenty
independent sales representatives.
. Calculate and distribute commission checks and yearly 1099 forms.
. Collect and pay state sales tax on all retail sales.
. Maintain an electronic database of over 1,000 customer contacts
distributing internet marketing on a monthly basis.
Vanguard-GMAC Realty - Realtor
March 2005 - September 2008
Orange Park, FL
. Utilized MLS to list selling customers homes and locate properties for
customer purchases
. Advertise and market listed properties, often coordinating with other
agents on "target" properties
. Advised sellers on preparing homes to be "Show Ready" increasing
marketability
. Prepared buyer and seller contracts for broker approval
. Initiated title and tax lien investigative services.
Domestic Engineer - Stay at home Mom
December 1995 - March 2005
John Adams Insurance - Administrative Assistant
Dec 1986 - Dec 1995
Los Angeles, CA
. Assistant to the underwriter
. Create and encode checks for automated payments
. Process loan documents and payments for cash value policies
. Create quarterly and annual financial reports
Unity Savings & Loan - Branch Manager- Asst. Vice President
May 1984 - Nov 1986
Los Angeles, CA
. Supervise tellers, new account representatives and customer service
personnel
. Hands on client relations as needed
. Business client liaison
. Create monthly financial reports
. Verify cash balances daily
. Monitor and replenish cash supply from Federal Reserve as needed
Progressive Savings & Loan - Asst. Branch Manager Dec
1982 - April 1984
Los Angeles, CA
. Supervise tellers, new account representatives and customer service
personnel
. Hands on client relations as needed
Brentwood Savings & Loan - Operations Officer
Feb 1978 - Nov 1982
Los Angeles, CA
. Bank teller
. New accounts representative
Education
High School Graduate Santa
Monica, California
Santa Monica Jr College Santa
Monica, California
Additional Skills
Experienced with Microsoft Excel and Word, Adobe, various email & social
media providers
10 key operator
Cash Register operation and programming
Credit card machine operations
Licensed Real Estate Agent
Typist @ 60 wpm
Contact this candidate