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Customer Service Years Experience

Location:
Detroit, MI, 48228
Posted:
May 31, 2011

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Resume:

Imari Aurberry

**** ******* *****

Tampa, Florida 33617

248-***-****

abhfer@r.postjobfree.com

Career Summary:

Dedicated worker with 5+ years experience in the security/ customer service industry.

Demonstrating ability to develop a strong relationship with a company that would allow me the

opportunity to utilize my personal skills and experience with opportunity for advancement and

personal growth.

Education:

08/2007- Present Wayne County Community College District

Detroit, Michigan

Major: Associate of Criminal Justice

09/2008- 02/2009 Detroit police/ MDOC’s neighborhood project Detroit, Michigan

Internship

Skills:

• Team Player

• Excellent oral and written skills

• Excellent interpersonal skills

• Observing situations and decision making

• Dealing courteously with public

• Proven leadership and motivation skills

• Proficient with Microsoft word, Excel, and PowerPoint

Additional Skills: CCW Certified

Valid Driving License

Employment:

01/2004-05/2005 United Postal Service

Package Handler Livonia,

Michigan

• Loaded and unloaded delivery vehicles, also move

packages to storage storage conveyance belts,

• Responsible for filling orders and pulling items from bins,

and also place items in boxes and containers for shipment

• Operated machinery such as forklifts, pallet jacks, also

computer software for regular daily usage.

• Count inventory.

• Also use hand trucks and different carts to deliver

packages around the facility.

04/2008-12/2010 Safety Protection Group

Security Guard Detroit, Michigan

• Patrolled unauthorized areas on feet, check for fires,

vandalism, and other suspicious acts.

• Check all doors and windows of building to ensure they

are tightly secured

• Assisted any persons in building in need of directions.

• Escorted people/property to desired destination when

monies, documents or safety of property or persons concerns.

• Report any hazardous or dangerous concerns

09/2007-08/2008 Wayne County Community College District

Campus Security Detroit,

Michigan

• Investigate any unusual or suspicious circumstances on

campus property.

• Observe activity and traffic in assigned area to enforce

campus parking rules and regulations.

• Responded to alarms and dispatch calls, also decided

what actions to take upon alarm or dispatch.

• Assist and persons in building or grounds needing

directions or campus information.

• Decide when incident requires written report, also which

report forms use and submit to supervisor.

01/2005-05/2007 Action Bails Bonds

Fugitive Recovery Roseville,

Michigan

• Responsible for locating criminals that jumps bail. Also

collect any collateral.

• Responsible for putting up ninety percent of the criminals

bond if they eludes.

• Worked in groups to minimize risk of the associated with

the apprehended fugitive.

• Daily fugitive training, which enhances the employees

homeland security training.

• Also daily logging of fugitives eluding fugitives.



Contact this candidate