Customer Service Technician
Resume:
T aylor Brown
Milan, TN 38358
C: 731-***-**** Alt: 731-***-****
**************@*****.***
Objective: To obtain a position as a Computer Service Technician which will allow me the
opportunity to use my education, certification, and practice in computer services and
client support.
Education:
Dr. Benjamin L. Hooks Job Corps Center April 2010 – November 2010
Memphis, TN 38116
• Certificate of Completion for Computer Service Technician
Gibson County H igh School August 2005 – May 2009
Dyer, TN 38330
• High School Diploma
Experience:
Dr. Benjamin L. Hooks Job Corps Center April 2010 – November 2010
Memphis, TN 38116
• Hardware/Software Configuration and Troubleshooting on Desktop PC’s
• Installation and Configuration of Printers
• Troubleshooting Connectivity Problems
• Operating Systems – Installing and Upgrading
• Assembling and Soldering of CPU, Circuit Boards, Cooling Systems and Power Supply
• Network Security
FedEx Express October 2010 – November 2010
2903 Sprankle Dr.
Memphis, TN 38118
• Unload Trucks
• Sort Packages
• Information Management
Superior Computer Repai r (via Job Corps) August 2010 - September 2010
1885 Lamar Ave.
Memphis, TN 38118
• Computer Maintenance
• Customer Service
Systec Computer M inistries (via Job Corps) May 2010 – June 2010
602 Hale St.
Memphis, TN 38116
• Configuring Beep Codes
• Setting Up Workstations
Skills:
• Customer Service – Help Desk
• Proficient in Microsoft Office (Word, Excel, Access, etc.)
• Familiar with Windows 2000/XP/Vista
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