Tedra Sims
Corpus Christi TX 78413
*********@*****.***
Career Objective
Im applying for medical customer service position with your company. My job
experiences have provided me with the ability to multi-task. I have
developed excellent customer service skill with effectively communication
during customer disputes.
Skills
CPR, vital signs, height, weight conversion, immunization, blood drawing
insurance submission and CPT-coding, ICD-9 coding, medical records. Email
software, personal computer, data entry, internet browser, peripheral
devices spreadsheet software, MS word, EMR, and Medical Manager,
Centricity.
Work History
Dec. 2007-Present Apac Corpus Christi TX
Customer Service Rep.
Answer all inbound calls assist
customer with making payment, account
information, debit and credit
account.
Sept. 2007 Oct. 2007 Source One Medical Management- Lawrenceville NJ
Phlebotomist:
Insurance submission, collect
payment, specimen collection,
venipunture, sanitize lab
equipment.
Jun. 2007 Aug. 2007 Perimeter North Family Medicine Atlanta GA
Medical Assistant:
Greet patient take vital sign,
height, weight conversion, well
child check, venipunture,
patient assessment, immunization, irrigation, U/A,
glucose testing, EKG, patient
physicals, patient messages, and
prescription refills Updating
patient profile.
Aug. 2003- Aug. 2007 Dekalb Board of Education Lithonia GA
Food Service Assistant:
Cashier, inventory, daily
deposits, food preparation, daily
cleaning, assistant customer
with account.
Apr. 2002 Aug. 2003 Marriott International Reservation- Atlanta GA
Customer Service Rep.
Answer inbound calls and assist
customer in making
reservation. Adjust customer
account, billing and sales rep.
Education
Aug.1990 Jun. 1991 J.E. Brown High Atlanta GA
General Education/ Diploma GPA:
3.0
Sept. 2006 Jun. 2007 Everest Medical Institute
Medical Assistant
Clinical and Front/Back office