Customer Service Sales Representative
Resume:
Demetrist A. Henderson
*************@*****.***
Bella Vista, AR 72714
OBJECTIVE Candidate seeking to further career in customer service that
leverages experience, business skills, and passion for the
advancement of the company.
EXPERIENCE
March 2011 - Information Technologist, GDH Consulting, Lowell, AR
. Collected serial hardware numbers by scanning barcode
into the Information Technology department data base,
also tagging the hospital Information Technology
equipment for tracking purpose.
. Received handheld devices that were later delivered to
Walmart stores within the United States which required
basic numeric skills to ensure that a delivery contained
all material required to accomplish the shipment
requirements set forth
. Programmatically inserted device serial numbers into
Motorola's database that was later used to ensure
proper delivery to Walmart stores this allowed the
customer to have accountability of the shipment from
the warehouse to the store
. Provided proper packaging which secured the devices
during transit during this process there was also the
responsibility to add labels for shipping handheld
devices
April - Sales Representative, Landers McLarty, Bentonville,
AR
Nov 2010
. Interacted with up to ten customers daily while
providing manufacture details about specific cars this
gives the customer a opportunity to make a well informed
decision before their purchase
. Assisted managers with financial information and
customer proficiencies by communicating effectively this
allows managers to access the customer needs and wants
while providing a great value to the customer
. Secured confidential information that is valuable to the
customers as well as the company by establishing trust
and showing responsibility
. Provided customers with service after the final sale has
been accomplished which sustains the relationships that
are formed during the process
. Interacted with the salesman team with day-today verbal
and written communication that inspires and motivates
the team
July - Cable Technician, Mill-Tel Inc, Springdale, AR
Oct 2009
. Installed cable services at fifteen private residences
on a day-to-day basis by safely wiring power cords this
eliminated multiple visits to one residence
. Properly configured cable boxes and internet routers
that had potential to cause issues and support related
visits
. Provided presentation to private residence customers
that informed them of their new equipment and
expectations to help eliminate support calls
March 2008- General Labor, Express Personnel, Tuscaloosa, AL
April 2009
. Contracted to safely complete industrial cleaning at
various factories due to government safety regulations
and standards
. Inspected manufacture car parts at Mercedes Benz
International ensured that the end customers received
the best product
. Completed various jobs at a as needed basis enabling the
company to obtain and sustain current business
partnerships
May 2007- Boat Technician, Graham Gulf, Irvington, AL
Feb 2008
. Managed personal protective equipment checklists on a
daily basis to document employee's safety ensuring that
the company was compliant during trips
. Conducted the loading and unloading of equipment later
used on oil platforms or drilling rigs for drilling
which enabled effectiveness
. Transferred water and fuel from a one-inch hoes to be
used on the boat and for external uses and eliminating
environmental and health issues
. Monitored pylon and nylon lines to ensure that the boat
did not float off course when tied to the docks or
platforms kept companies cost low and helped the
environment by using less fuel while docked
Jan - Floor Production, ARD Logistics, Cottondale, AL
April 2007
. Accepted out sourced materials on a restrained timeline
provide by Mercedes Benz that later became inbound
products for Mercedes Benz International
. Tagged tanks with correct labels to be read by fellow
employees within another facility allowed for accurate
processing and eliminate possible hazards that could
cause physical injury
. Loaded vehicle appliances that were broadcasted from a
affiliated company provided fast response and eliminated
company fines
COMPUTER Microsoft Office Suite - 4+ Years
EXPERIENCE Outlook - 4+ Years
LICENSES AND Commercial Driver Licenses- Class A
CERTIFICATIONS
Contact this candidate