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Customer Service Sales Representative

Location:
Joplin, MO, 64804
Posted:
May 26, 2011

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Resume:

Jim A. Palmer

***** ********** ***** ******, ** 648**-***-***-

2156

.. . .. Education .. . ..

. GM University of Automotive Service Management

. GM Professional Service Guild, Master Service Consultant Certification

. Ford Motor Company Marketing Certification

. Nissan Customer Relations Certification

. Honda Advanced Interpersonal Skills Certification

. MSSU - completed 60 hours

.. . .. Employment Experience .. . ..

Route Sales Representative Burggraf Tire Inc. 3/2009

- 6/2010

. Responsible for taking orders, selling products, delivering

merchandise and completing all necessary paperwork including

delivering invoices and collecting money for a specific sales route.

Also completed log books for the company vehicle including mileage and

time.

Service Consultant Tri Star Auto 4/2007

- 11/2008

. Responsible for meeting with customers, listing mechanical problems

according to the customer, obtaining necessary contact information and

giving all information to the technicians. Once estimates are

complete, contact customers to obtain consent for repairs and provided

excellent customer service.

Service Consultant Freightliner, Inc. 7/2006

- 3/2007

. Responsible for meeting with customers, listing mechanical problems

according to the customer, obtaining necessary contact information and

giving all information to the technicians. Once estimates are

complete, contact customers to obtain consent for repairs and provided

excellent customer service.

Service Consultant Crossroads Chevrolet 7/2003

- 3/2006

. Responsible for meeting with customers, listing mechanical problems

according to the customer, obtaining necessary contact information and

giving all information to the technicians. Once estimates are

complete, contact customers to obtain consent for repairs and provided

excellent customer service.

.. . .. Skills & Qualifications .. . ..

. Detail Oriented

. Time Management

. Great Customer Service

. Good Communication Skills

Jim A. Palmer

10406 Northridge Drive Joplin, MO 648**-***-***-

2156

.. . .. References .. . ..

. Bob Johnson

Service Manager

John Hoffer Dodge

417-***-****

. Ken Wigfield

Construction Supervisor

417-***-****

. Robbie Burris

Auto Xpress Service Center

Owner

417-***-****



Contact this candidate