Jim A. Palmer
***** ********** ***** ******, ** 648**-***-***-
2156
.. . .. Education .. . ..
. GM University of Automotive Service Management
. GM Professional Service Guild, Master Service Consultant Certification
. Ford Motor Company Marketing Certification
. Nissan Customer Relations Certification
. Honda Advanced Interpersonal Skills Certification
. MSSU - completed 60 hours
.. . .. Employment Experience .. . ..
Route Sales Representative Burggraf Tire Inc. 3/2009
- 6/2010
. Responsible for taking orders, selling products, delivering
merchandise and completing all necessary paperwork including
delivering invoices and collecting money for a specific sales route.
Also completed log books for the company vehicle including mileage and
time.
Service Consultant Tri Star Auto 4/2007
- 11/2008
. Responsible for meeting with customers, listing mechanical problems
according to the customer, obtaining necessary contact information and
giving all information to the technicians. Once estimates are
complete, contact customers to obtain consent for repairs and provided
excellent customer service.
Service Consultant Freightliner, Inc. 7/2006
- 3/2007
. Responsible for meeting with customers, listing mechanical problems
according to the customer, obtaining necessary contact information and
giving all information to the technicians. Once estimates are
complete, contact customers to obtain consent for repairs and provided
excellent customer service.
Service Consultant Crossroads Chevrolet 7/2003
- 3/2006
. Responsible for meeting with customers, listing mechanical problems
according to the customer, obtaining necessary contact information and
giving all information to the technicians. Once estimates are
complete, contact customers to obtain consent for repairs and provided
excellent customer service.
.. . .. Skills & Qualifications .. . ..
. Detail Oriented
. Time Management
. Great Customer Service
. Good Communication Skills
Jim A. Palmer
10406 Northridge Drive Joplin, MO 648**-***-***-
2156
.. . .. References .. . ..
. Bob Johnson
Service Manager
John Hoffer Dodge
. Ken Wigfield
Construction Supervisor
. Robbie Burris
Auto Xpress Service Center
Owner