Customer Service Human Resources
Resume:
JORDAN WU
**** ****** ****** #* *** Angeles, California 90025
abhf9j@r.postjobfree.com
Education
California State University, Northridge
Bachelor of Science in Business Management; Minor in Marketing
3.0 Grade Point Average
Some Courses Taken:
Business Ethics Human Resources Management Managerial
Economics
Consumer Behavior International Marketing Operations
Management
Labor Law Mgmt. & Organization Behavior Strategic
Business Mgmt.
Financial Management Management Skills Development Transport &
Logistics Mgmt.
Work Experience
Crowne Plaza Hotel of Beverly Hills Internship
Los Angeles, CA
Management Trainee
2009-2010
. Trained as front desk/lobby manager in areas such as reservations,
customer service, scheduling and communicating tasks to staff.
. Trained with the Director of Operations to learn about inventory
management and general hotel operations.
. Worked with managers from housekeeping and human resources.
Asakuma Los
Angeles, CA
Waiter
2006-2009
. Trained new and existing staff on the daily operations.
. Oversaw restaurant transactions and closing details.
. Customer service and handled customer complains.
. Handled cash transactions.
Tao of Wellness Santa
Monica, CA
Doctor's Assistant
2005-2006
. Performed front desk duties such as handling of confidential patient
files, cash transactions and general administrative work.
. Assisted doctors in the treatment of patients by handling prescriptions.
Skills/Qualifications
. Highly analytical and a thinker.
. Able to work under stress with tight deadlines.
. Good at adapting to different situations and detailed oriented.
. Objective and independent, able to work under minimum supervisions.
. Self motivated and career driven.
. Great communication and multi-tasking skills.
. Proficient in Microsoft Office (Word, Excel and PowerPoint).
. Fluent in Chinese (Mandarin) and English.
. Lived all around the world, in countries such as China, Singapore, France
and England.
. Attended school in China, Singapore and France.
. Have a good understanding of different people and culture.
Contact this candidate