Customer Service Human Resources

SEAN FLEMING

267-***-**** abhf6v@r.postjobfree.com *** Spencer Lane Warminster, PA 18974

HUMAN RESOURCES ASSISTANT

Highly skilled, motivated, and productive professional with outstanding work ethic, effective leadership and

communication skills, and valued employee training abilities. Expertise developing innovative problem solving strategies,

improving employee morale, and delivering excellent customer service. Collaborate with management to inform staff on

new policies/procedures. Top performer with strong sense of initiative; committed to capitalizing on business growth

opportunities. Strengths include:

First Class Customer Service Employee Training Leadership & Teambuilding Problem Resolution

Employee Development Department Collaboration Records Management Multitasking

EDUCATION

BBA in Human Resources Management, TEMPLE UNIVERSITY, Philadelphia, PA, 2010

AA in Business Administration, BUCKS COUNTY COMMUNITY COLLEGE, Newtown, PA

Proficient in Microsoft Office Suite (Access, Excel, Word, PowerPoint, Outlook)

TALENT & VALUE

Recognized for consistently maintaining high levels of customer satisfaction throughout series of increasingly

responsible positions at Giant Food Stores; received coupons for top notch service on several occasions.

Conduct comprehensive training sessions for new employees, increasing performance and productivity.

Effectively determine customer needs and collaborate with management to achieve department

goals/objectives.

Proven ability to multitask numerous responsibilities stock shelves, assist in unloading trucks, maintain product

quality, place orders, and ensure all equipment, utensils, and surroundings are clean and sanitized.

Maintain awareness and up to date knowledge of all store advertisements and promotions.

As Cashier, caught major fraudulent check that prevented large scam, resulting in significant cost savings.

Sold most “Pick of the Weeks” including candy, small candles, and donations to raise money for store.

PROFESSIONAL EXPERIENCE

GIANT FOOD STORES, Warminster, PA, 2002–Present

Meat Associate (2010–Present)

Produce Associate (2008–2010)

Dairy / Frozen Food Associate (2005–2008)

Grocery Associate (2004–2005)

Service Associate / Cashier (2002–2004)

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