Administrative Assistant Customer Service
Resume:
David W. Carter, Sr.
Goose Creek, SC. 29445-2782
Home: 843-***-****
Cell: 843-***-****
abhf53@r.postjobfree.com
OBJECTIVE: A challenging position using skills, experience and expertise
in Administration and Office Management, also skilled in supplies and stock
keeping.
STRENGTHS: Over thirty-five years of experience in the handling and
processing of U.S. Government documents. Top Secret clearance level in
the United States Navy aboard (Nuclear Submarines).
Previously employed with the Department of Defense, Naval Weapons
Station, Goose Creek, SC. Process over 8,700 student records, enrolled
into the Navy Nuclear Program. Placed on Federal Government Disability due
to spine surgery in August 2006.
SUMMARY OF QUALIFICATIONS
* Over 33 years administrative and management experience
* Solid training in management operations
* Proven record of competence, innovative and effective staff development
* Strong commitment, leadership and diplomatic skills
* Creative and flexible in organizing and planning
* Skilled supervisor with peers and subordinates
PROFESSIONAL EXPERIENCE
Established Numerous Training Programs
- Wrote long range and short range training programs
- Coordinated training for command wide personnel
- Planning and coordinated conferences and meetings
- Trained personnel in all phrases of military administrative
procedures
- Established an efficient system for recurring reports
Supervision and Supervisory Skills
Optimized available manpower and material resources in the support of
various conferences
Ensured the timely assignment and completion of sensitive tasking
Supervised, planned and processed travel arrangement for Admirals to remote
Sites worldwide
Planned and organized several large social events using a multitude of
teams and
Committees
Written and Oral Communications
Written presentations and briefings
Skilled in the use of Copying equipment, fax machines, telephone Multi-
lines and all
Equipment use in the Military Personnel Support Detachment offices.
Skilled in the use of Microsoft Office Word, Excel, Power Point, Access,
Word Perfect,
Lotus, Database programs, typing and word processing
WORK HISTORY
CLARK & ASSOCIATES COURT REPORTING AGENCY
MARCH 2005 - SEPTEMBER 2010
Serve as production supervisor, downloading all steno court depositions of
clients, preparing for their appearance in court. Collating all documents
and exhibit for the case filing for Judges and attorneys for the plaintiff
and defendants. Ensuring the timely processing of all cases for attorneys
in the Charleston South Carolina area as well as out of town attorneys,
experience and expertise in Administration and Office Management, also
skilled in supplies and stock keeping. Production Manager and RB8 trained
in calendar, scheduling. Converting etranscripts and ascii to pdf files.
DEPARTMENT OF DEFENSE (CIVIL SERVICE)
APRIL 1998 - FEBRUARY 2010
Serves as Human Resources Specialist and Military Personnel Coordinator for
over 6,500 students enrolled in the Navy Nuclear Program. Process all
information in student's service record and ensure the timely completion of
all paperwork for the students to receive the entitlements, including (Pay,
Clothing, Housing and the arrangement of family members into Government
Housing). Federal Disability due to spine surgery August 2006.
(OSI) STRATEGIC RECEIVABLES OUTSOURING/AT&T COMM CENTER
MAY 2000 - SEPTEMBER 2003
Operated as a Customer Service Representative and Call Center Specialist
for AT&T Communications of Long Distance, Local, Broadband and Internet
Services for all the Eastern Coast States including phone service and
computer service.
HOLIDAY INN HOTEL (MT. Pleasant, SC.)
FEBRUARY 1999 - August 1999
Assigned as Front Desk/Guest Services and also fill-in as Night Auditor for
the weekends at the Holiday Inn, Goose Creek, South Carolina.
UNITED STATES NAVY - (22 YEARS RETIRED)
AUGUST 1975 - APRIL 1996
**Commander, Naval Base, Charleston;
Casualty Assistance Program Coordinator for the Southeastern Region,
responsible for the welfare of military members and family for 7 states;
South Carolina, Georgia, Florida, Alabama, Tennessee, Mississippi, and
North Carolina.
**USS PROVIDENCE (SSN 719); Administrative Assistant and Captains Secretary
for all word processing and correspondence for this Nuclear Submarine.
**USS GEORGE BANCROFT (SSBN 643); Administrative Assistant and Leading
Petty Officer for the Administrative Department.
**Commanding Officer, Naval Submarine School, Groton, Connecticut;
Administrative Clerk and Captain Secretary for Strategic Warfare Systems
Training Department.
**Commander, U.S. Forces, Korea, Seoul Korea; 728th Military Police
Battalion; Administrative Coordinator for Standards and Evacuations,
transfers and receipts of all personnel incoming and outgoing from South
Korea for the Administrative Department.
**Commander, U.S. Army; 85th Medical Battalion, Fort Meade, Maryland;
Personnel Clerk, Mailroom Clerk, Classified Material Control Clerk,
tracking all classified material for a Multi-National Force.
DEPARTMENT OF SOCIAL SERVICES -STATE OF PENNSYLVANIA
MAY 1974 - AUGUST 1975
Teletype Operator in the Master files at the Department of Social
Services/Public Assistance Office for the Commonwealth of Pennsylvania,
County of Philadelphia, and Welfare Department.
FOSTER COURT REPORTING SERVICES
JANUARY 1972 - MAY 1974
Employed with Foster Court Reporting Services, typing transcripts and the
delivery of trial court cases in the downtown area in Philadelphia,
Pennsylvania.
REFERENCES FOR EMPLOYMENT
To: Whom It May Concern
Below are a list of references and information to assist your company
in the completion of employment for David W. Carter, Sr, ***-**-****.
Thank you for your time and consideration in this important matter. To
contact me immediately please call the home number or email listed above.
NAME ADDRESS PHONE# TITLE
Wanda S. Buckner 3148 Stanyarne Drive 843-***-****
Court Reporter/Friend
Charleston, SC.
Curtis D. Jones, Jr. 2416 Falcon Road 843-***-****
Department of Defense
N. Charleston, SC. Co-
Worker
Robert E. Brewster 1661 Red Bank Road 843-***-****
X124 Department of Defense
Goose Creek, SC.
Supervisor
Deborah Pechman 2133 Dorchester Ave 843-***-****
Production Manager
N. Charleston, SC. Co-
Worker
Respectfully,
David. W. Carter, Sr.
Contact this candidate