Human Resources Customer Service
Resume:
Lisa M. Paiz PHR
Cell: 970-***-****
Address: *** **** ****** **********, ** 80020
abhf47@r.postjobfree.com
Professional Experience:
Centura Health at Home
**** ***** **** *** ***, Denver CO 80204 303-***-****
October 2010-Present
Human Resources Generalist/Recruiter
All job posting support and recruiting support for south state region including administration,
•
Health at Home personnel and 5 Senior Living Centers
All employee investigation, supervisor, and employee counseling support
•
Leave support including FMLA and LOA.
•
Unemployment investigation and hearing support.
•
OSHA and Work Compensation tracking
•
Briarwood Health Care a Division of Life Care Centers
1440 Vine Street, Denver CO 80206 303-***-****
May 2010 – September 2010
Human Resources Director
All job posting support and recruiting support
•
OSHA, Work Comp, and all safety support including MSDS, OSHA 300, 300A, and WC
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Investigations, Served as lead for all safety committee meetings.
Payroll reporting support, compensation analysis
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All employee investigation, supervisor, and employee counseling support
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Leave support including FMLA and LOA.
•
UI and EEOC support including design and research of a position statement at time of
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employment.
Design and delivery of multiple training projects including new hire orientation and management
•
training.
Mercy Housing
1999 Broadway Suite 1000, Denver CO 80201 303-***-****
March 2008 - Present
HR Payroll Technician promoted to HR Coordinator
All job posting support and recruiting support including posting on HR Smart tool and
•
Monster.com
• All support functions for Sr. VP of HR and VP of HR including travel, and document support as
well as screening and resolving employee conflict and counseling activity when needed.
• Special project support to training and marketing departments for development of written and
presentation documents.
• Benefits administration including new hire and open enrollment, 403B, Health, Dental, Life,
Supplemental Life, LTD, STD, AD&D, and COBRA Administration
• Initial contact for all incoming calls to the main HR line and answer all questions related to
Payroll, Benefits, and Employee Manual.
Lisa M. Paiz PHR
Cell: 970-***-****
Achievements at Mercy Housing:
• 403(b) conversion primary contact and project coordinator
• Part of an Operational Excellence project which entailed development of supervisor
operational manuals and training materials.
• Helped to designed and implement multiple interactive training documents on I-9
compliance, new employee orientation, time sheet process steps.
Exempla Healthcare
EGSMC 200 Exempla Circle, Lafayette, CO 80024 303-***-****
January 2008 – March 2008
Recruiter Assistant
Startek
244 Dundee Avenue Greeley CO 80634 – 970-***-****
August 2000 -September 2007
Trainer II
• Design, Develop, and Deliver training materials to multiple clients including Sales,
Customer Service, Internet Technical Support roles, and high-level telecommunications services
project support functions.
• Supervised and evaluated all new hire employees through the training program including
expectations, coaching, payroll, team development, and corrective action plans.
• Train on average 600 new hire employees per year
• Evaluate and update changes to training materials across multiple client support roles.
Certification:
PHR Certification December 2009
Education:
Aims Community College, Greeley, CO Associate of Arts Degree/Emphasis Human Resources
Graduated June 1998 3.98 GPA
University of Phoenix, Westminster, CO Bachelor of Science Degree/ Business Management
Graduated June 2005 3.86 GPA
Training:
1998 – 2000 – Certified through Mountain States Employment Counsel (MSEC) in the area of HR
Generalist functions.
Other continuing education courses include FLSA, FMLA, How to build an employee orientation
program, management courses.
2000-2007 - All Microsoft office applications Expert in PPT, Intermediate to advanced in Excel, Word,
and Outlook 2007.
2008 – Other MSEC courses include, 2008 updates for, FMLA, ADA, Colorado Legal Update,
PHR/SPHR Certification training.
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