SHARON KAY CLEMENS

*** **** ****** **** **

Little Canada, MN 55117

***/***-****

abhf3i@r.postjobfree.com

Qualifications Summary

Medical insurance processing and claim reviews

Client/customer communication and issue resolution

Data entry, maintenance and analysis

Financial reporting

Ledger reconciliation

Billing

Banking

Deadline-driven proficiency

Computer software: MICROSOFT Outlook, Excel, Word

Employment History

Business Office Specialist

Minnesota Gastroenterology, PA, St. Paul, MN July, 2006 - Present

• Enter insurance payments, journal entries and balance batches to bank deposits.

• Review insurance remits (focusing on denied claims), and all mail for assigned

insurance and designated insurance accounts.

• Complete account adjustments, refunds and pre-authorization forms.

• Maintain aging reports and insurance-related communications.

Centralized Reporting Clerk

AIR-SERV, Mendota Heights, MN April, 2005 - February, 2006

• Collected, analyzed and reported data from franchisees, national accounts, and

subsidized accounts.

• Billed national accounts and franchisees and ensured proper billing occurred

quarterly.

New Account Representative

US Bank, St. Paul, MN August, 2000 – April, 2005

• Processed all bank maintenance form requests via email system.

• Communicated with personal bankers regarding corrections with customers’

accounts accurately and in a timely manner.

• Verified and opened all new business account applications.

Insurance Payment Processor

St. Paul Radiology, St. Paul, MN April, 1999 - July, 2000

• Processed insurance payments for HealthPartners, Blue Cross/Blue Shield

accounts.

• Handled incoming calls of patient inquiries regarding insurance statements and

related issues.

Service Reporting Clerk

Ecolab, St. Paul, MN November, 1996 – March, 1999

• Evaluated and interpreted service-related issues provided by field associates.

• Determined the correct "encounter code" that best described to corporate account

customer summary of service.

Customer Information Services Senior Operator

First Bank, St. Paul, MN December, 1986 - November, 1996

• Maintained data entry forms from bank branches.

• Communicated with personal bankers regarding customer accounts.

• Compiled daily statistics.

Education

Rasmussen Business College

Humboldt Senior High School - Diploma

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