PETE C. NOVEMBRE
Santa Cruz, CA 95062
831-***-**** ****.********@*****.***
SUMMARY
Dynamic, results driven Operations Manager with documented success leading
teams to meet aggressive manufacturing and quality expectations. Excellent
motivator with strengths in process improvement, fulfillment,
documentation, quality management and inventory control. Accomplished
communicator comfortable reporting to all levels of business. Certified
Kaizan leader with practical understanding of LEAN principles. Well
traveled with experience presenting and working at remote sites.
Expertise in
Process Improvement Performance Management Product Development
Safety Quality Inventory
PROFESSIONAL EXPERIENCE
CREATESPACE, Scotts Valley, CA 2005 - 2011
Formerly CustomFlix. Amazon.com subsidiary.
Operations Manager/Manufacturing 2009 - 2011
Responsible for the Operation, Efficiency, Quality, Process, Logistics and
Personnel of the California, DVD and CD Manufacturing facility.
Managed Disc quality across network, rolled out processes across multiple
sites, managed set up of machinery, operation, layout and personnel in SC
Disc On Demand cell, while continuing with the responsibilities of
Manufacturing Manager. Shut down physical operation in Scotts Valley.
Served as Liaison to Business and Production Teams: outlined manufacturing
needs and capability regarding new products, new releases, and new clients.
Achieved 99.99% on-time fulfillment of product production and delivery
through consistent emphasis of machine performance, efficient process and
operator empowerment.
Replacement rate of less than .002% by creating specific guidelines
supported by visual examples of acceptable customer product and focusing
attention on machine performance.
Managed the layout, machine transfer, associate training and manager
training for migration of operations from California to South Carolina.
Managed shut down of Santa Cruz Manufacturing facility, including the
selling of obsolete equipment, outside contractor relations, and final
physical preparation.
Improved CD Product quality by creating manufacturing calibration targets
for production machinery that would reveal if machinery was correctly
printing, trimming, perforating or inserting DVD, CD, or CD booklet printed
product.
Executed 5S organization of manufacturing floor with focus on critical
spare parts resulting in 3 straight peak seasons without any major machine
downtime.
Manager / Fulfillment Process Specialist, Manufacturing 2007 - 2009
Managed all Processes and Operations of the Disc On-Demand Manufacturing
facility in Scotts Valley, CA. Led up to 12 associates - 24-7; 250K+
product produced; 1 million+ discs produced.
Led Kaizans to improve layout and processes at CA facility improved Units
per Hour from 19 to 40.
Decreased internal scrap and machine downtime and reduced internal defect
rate from 15% to fewer than 5% by leading focus on machine performance and
uptime.
Designed safety orientation which used visual 5S principles to designate
equipment and workspaces resulting in 0 safety incidents in 5 years.
Reduced operator errors 60%, year over year, by designing training process
and manuals for seasonal employees.
Led Kaizan to improve physical layout of KY, Disc On-Demand facility -
improved units per hour for media assembly by 5 units per hour.
Identified and validated new equipment to bring new products online: Multi-
page Booklet Maker - allowed for signing new higher value CD Content
Providers including Steve Martin and Cheap Chick.
Saved $.07 per CD and delivered and better customer experience by
researching, validating and adding a new CD Media provider.
PETE C. NOVEMBRE PAGE TWO
CREATESPACE (Continued)
Identified, promoted, and executed use of Audio Dev - third party test
which allowed for independent verification of quality and technical
specifications of new media providers.
Executed ergonomic workspace analysis adding shelves, movable monitor
stands and anti-fatigue mats in the Manufacturing facility which led to 0
cases of workman's compensation.
Process Specialist 2006 - 2007
Managed writing and publishing of all Disc-On-demand SOPs and PM
documentation in addition to managing workflow, process and machine upkeep
in manufacturing facility.
Authored and executed 20 SOP's detailing all operations performed within
manufacturing cells giving cell managers necessary information to succeed
in producing and distributing on demand media.
Managed on-site set up of equipment and training at new FC in KY resulting
in largest producer of DVDs and CDs in Disc on Demand Amazon network.
Authored training documentation for new hires that reduced operator errors
and reduced customer facing defects.
Developed and reported weekly Manufacturing metrics to Senior Management
that identified specific performance information assisting management make
more informed decisions regarding scheduling and equipment.
Developed, collaboratively, Production Status Monitor, real time view of
backlog, WIP and process flow, allowing cell managers to quickly assess
where resources should be allocated to best serve customer experience.
Production Technician 2005 - 2006
Supervised production, assembly, packing and shipping of DVD product.
Provided machine upkeep and critical preventive maintenance.
Reduced downtime and improved quality of printed materials by implementing
specific PM schedule for production printers.
SELF EMPLOYED, Santa Cruz, CA 1998 - 2004
Musician / Music Instructor
Performed, recorded and toured nationally and internationally with
critically acclaimed electric jazz band Om Trio. Managed logistics of each
performance including equipment load in and load out.
Recorded and performed with multiple varying acts - including "New
Jazz Band of the Year 2000" from the SF Guardian.
Instructed up to 12 students weekly of varying levels in 3 different
instruments.
USA TRACK & FIELD NJ, New Brunswick, NJ 1994 - 1998
Office Manager
Maintained member database. Coordinated and directed state and regional
track championships. Coordinated liability insurance requirements.
EDUCATION
BA, English Literature, Rutgers University, New Brunswick, NJ
GPA 3.79
3- time elected Captain of Rutgers Track and Field team
2 time MVP
Colin D McManus Award Winner
Scholar Athlete Award Winner
President's Award Winner
TECHNICAL SKILLS / KNOWLEDGE
Certified for Kaizan Leadership
Thorough understanding of LEAN Principles
Excellent Presentation Skills
Expert knowledge of Microsoft Windows, Mac OS, Excel Skills
Excellent knowledge of supply chain management including Oracle
Strong knowledge of light manufacturing machinery