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Manager Manufacturing

Location:
Santa Cruz, CA, 95062
Posted:
May 26, 2011

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Resume:

PETE C. NOVEMBRE

**** **** ******

Santa Cruz, CA 95062

831-***-**** ****.********@*****.***

SUMMARY

Dynamic, results driven Operations Manager with documented success leading

teams to meet aggressive manufacturing and quality expectations. Excellent

motivator with strengths in process improvement, fulfillment,

documentation, quality management and inventory control. Accomplished

communicator comfortable reporting to all levels of business. Certified

Kaizan leader with practical understanding of LEAN principles. Well

traveled with experience presenting and working at remote sites.

Expertise in

Process Improvement Performance Management Product Development

Safety Quality Inventory

PROFESSIONAL EXPERIENCE

CREATESPACE, Scotts Valley, CA 2005 - 2011

Formerly CustomFlix. Amazon.com subsidiary.

Operations Manager/Manufacturing 2009 - 2011

Responsible for the Operation, Efficiency, Quality, Process, Logistics and

Personnel of the California, DVD and CD Manufacturing facility.

Managed Disc quality across network, rolled out processes across multiple

sites, managed set up of machinery, operation, layout and personnel in SC

Disc On Demand cell, while continuing with the responsibilities of

Manufacturing Manager. Shut down physical operation in Scotts Valley.

Served as Liaison to Business and Production Teams: outlined manufacturing

needs and capability regarding new products, new releases, and new clients.

Achieved 99.99% on-time fulfillment of product production and delivery

through consistent emphasis of machine performance, efficient process and

operator empowerment.

Replacement rate of less than .002% by creating specific guidelines

supported by visual examples of acceptable customer product and focusing

attention on machine performance.

Managed the layout, machine transfer, associate training and manager

training for migration of operations from California to South Carolina.

Managed shut down of Santa Cruz Manufacturing facility, including the

selling of obsolete equipment, outside contractor relations, and final

physical preparation.

Improved CD Product quality by creating manufacturing calibration targets

for production machinery that would reveal if machinery was correctly

printing, trimming, perforating or inserting DVD, CD, or CD booklet printed

product.

Executed 5S organization of manufacturing floor with focus on critical

spare parts resulting in 3 straight peak seasons without any major machine

downtime.

Manager / Fulfillment Process Specialist, Manufacturing 2007 - 2009

Managed all Processes and Operations of the Disc On-Demand Manufacturing

facility in Scotts Valley, CA. Led up to 12 associates - 24-7; 250K+

product produced; 1 million+ discs produced.

Led Kaizans to improve layout and processes at CA facility improved Units

per Hour from 19 to 40.

Decreased internal scrap and machine downtime and reduced internal defect

rate from 15% to fewer than 5% by leading focus on machine performance and

uptime.

Designed safety orientation which used visual 5S principles to designate

equipment and workspaces resulting in 0 safety incidents in 5 years.

Reduced operator errors 60%, year over year, by designing training process

and manuals for seasonal employees.

Led Kaizan to improve physical layout of KY, Disc On-Demand facility -

improved units per hour for media assembly by 5 units per hour.

Identified and validated new equipment to bring new products online: Multi-

page Booklet Maker - allowed for signing new higher value CD Content

Providers including Steve Martin and Cheap Chick.

Saved $.07 per CD and delivered and better customer experience by

researching, validating and adding a new CD Media provider.

PETE C. NOVEMBRE PAGE TWO

CREATESPACE (Continued)

Identified, promoted, and executed use of Audio Dev - third party test

which allowed for independent verification of quality and technical

specifications of new media providers.

Executed ergonomic workspace analysis adding shelves, movable monitor

stands and anti-fatigue mats in the Manufacturing facility which led to 0

cases of workman's compensation.

Process Specialist 2006 - 2007

Managed writing and publishing of all Disc-On-demand SOPs and PM

documentation in addition to managing workflow, process and machine upkeep

in manufacturing facility.

Authored and executed 20 SOP's detailing all operations performed within

manufacturing cells giving cell managers necessary information to succeed

in producing and distributing on demand media.

Managed on-site set up of equipment and training at new FC in KY resulting

in largest producer of DVDs and CDs in Disc on Demand Amazon network.

Authored training documentation for new hires that reduced operator errors

and reduced customer facing defects.

Developed and reported weekly Manufacturing metrics to Senior Management

that identified specific performance information assisting management make

more informed decisions regarding scheduling and equipment.

Developed, collaboratively, Production Status Monitor, real time view of

backlog, WIP and process flow, allowing cell managers to quickly assess

where resources should be allocated to best serve customer experience.

Production Technician 2005 - 2006

Supervised production, assembly, packing and shipping of DVD product.

Provided machine upkeep and critical preventive maintenance.

Reduced downtime and improved quality of printed materials by implementing

specific PM schedule for production printers.

SELF EMPLOYED, Santa Cruz, CA 1998 - 2004

Musician / Music Instructor

Performed, recorded and toured nationally and internationally with

critically acclaimed electric jazz band Om Trio. Managed logistics of each

performance including equipment load in and load out.

Recorded and performed with multiple varying acts - including "New

Jazz Band of the Year 2000" from the SF Guardian.

Instructed up to 12 students weekly of varying levels in 3 different

instruments.

USA TRACK & FIELD NJ, New Brunswick, NJ 1994 - 1998

Office Manager

Maintained member database. Coordinated and directed state and regional

track championships. Coordinated liability insurance requirements.

EDUCATION

BA, English Literature, Rutgers University, New Brunswick, NJ

GPA 3.79

3- time elected Captain of Rutgers Track and Field team

2 time MVP

Colin D McManus Award Winner

Scholar Athlete Award Winner

President's Award Winner

TECHNICAL SKILLS / KNOWLEDGE

Certified for Kaizan Leadership

Thorough understanding of LEAN Principles

Excellent Presentation Skills

Expert knowledge of Microsoft Windows, Mac OS, Excel Skills

Excellent knowledge of supply chain management including Oracle

Strong knowledge of light manufacturing machinery



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