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Quality Assurance Manager

Location:
Pflugerville, TX, 78660
Posted:
May 26, 2011

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Resume:

J. Angel G mez

*** ***** ***** ****, ************, Texas 78660

Residence 512-***-**** - abhf25@r.postjobfree.com - Cell 512-***-****

Employment Objective: To contribute to the excellence of a team with my

knowledge of inspection, construction, management, and project development.

1 SUMMARY OF QUALIFICATIONS

Project oriented with a broad knowledge in management of construction

practices, inspection, and field test procedures. I have developed

protocols, performance expectations, & million dollar budgets including

managing maintenance and emergency response divisions. In addition I

created programs to improve respond times, implementing training/career

development and asset controls. In addition, I have experience in

evaluating & analyzing operations and finances using databases to track

performance, materials, labor and customer service. And reviewed for

compliance construction plans, revisions & corrections and resolved

conflicts on active Capital Improvement & Private Development projects.

Bilingual: able to read, write, speak and translate from Spanish to

English.

2 Contract Management and Construction

. Owner's representative on CIP projects and federal construction contract

projects.

. Resolved construction project conflicts between government agencies,

private developers.

. Served as liaison and coordinator between contractors, customers and

government entities

. Researched and prepared specifications for service and construction

projects under design.

. Managed inspections on construction and service contracts including

executing progress reports, certification of work, and verification of

pay estimates as well as coordinate with all agencies.

. Develop scope, financials and managed utility and data management

projects including coordination of workers, materials and schedules using

variety of software (ArcGIS, ESRI, Hanson, MSProjects, Ecombs).

3 Engineering - Field and Inspection

. I have over 15 years of construction inspector experience, specializing

in civil projects.

. Prepared construction contracts and drawings using AutoCAD and varied

estimating software.

. Served in Emergency Engineering teams and developed cost estimates and

solicited contracts.

. Developed specifications, drawings for new & rehabilitation projects

under Engineer's oversight.

. Performed field evaluations of new materials and products to be used as a

standard in the city agency.

. Establishing data record protocols and training programs for technical,

inspection and support staff

. Performed standard soil, HMAC, and concrete material tests &

land/utility/road/property and aircraft crash site surveys and recovery.

4 Supervision and Management

. Hired, reviewed and improved performance of staff in accordance with

organizational polices as well as managed field personnel responsible for

maintenance, repair & responding 24/7/365 days with budgets in excess of

$15,000,000/yr.

. Trained personnel in negotiation, construction inspection, contract

reviews implementation of quality control.

. Developed partnerships with public agencies & served as rep in Civil

Emergencies and Emergency Shelter Manager.

. Develop proposals & cost comparisons for equipment, construction projects

& maintenance programs.

5

6 Customer Service, Training & Investigation

. Established technical training programs focusing on cost savings and

using Lean Six Sigma protocols.

. Performed bid reviews and negotiations for new and ongoing service and

construction contracts.

. Performed investigations based on internal & external complaints, goal to

improve service.

. Evaluate complaints with the objective of improving the process and long

term resolution.

. Prepared work statements, surveillance documents, cost estimate and

quality control plans.

. Resolving customer complaints, & preparing official replies and documents

for civil cases.

. Consulted for council as technical expert on real estate and civil

construction matters.

Employment History on next page

1 J. Angel G mez - Residence 512-***-**** - Cell 512-***-****

. Sep 2010- Present ESL, Instructor + Saint

Elizabeth Catholic Church, Pflugerville TX

May 2011- Present Product Distributor ISM Corp.,

Austin TX

. Apr 2010 - Jan 2011 Undergraduate Student, University of Texas

at Austin, Cockrell School of Engineering

1 Civil Engineering Austin,

Texas

2 Feb 2008 - Apr 2010 Division Manager, City of Austin,

Austin Water Utility, Austin TX

Infrastructure Records & Surveying

3 Dec 2004 - Feb 2008 Program Manager City of Austin, Austin

Water Utility, Austin TX

4 Construction Inspection Services

5 Dec 2001 - Dec 2004 Division Manager, Pipelines City of

Austin, Water and Wastewater Utility, Austin TX

City Operations and Maintenance

Oct 1999 - Dec 2001 Supervisor, Eng. Support and City of

Austin, Water and Wastewater Utility, Austin TX

Construction Inspection and Review

July 1993 - Oct 1999 Construction Inspector & Trainer City of Austin

Department of Public Works & Transportation

Senior CIP & Site Inspector Austin, Texas

Dec 1992 - July 1993 Full time student and Evins Temporaries,

Austin TX

Part-time employee United Parcel Service

(UPS), Austin TX

1990 -Dec 1992 Senior Quality Assurance Evaluator 60th Civil

Engineers (CE), Travis AFB CA

Construction Inspector & Manager Construction Management

Section

1989 - 1990 Quality Assurance Evaluator 60th CE, Travis AFB, CA

Construction Inspector & Manager Construction Management

Section

Oct 1988- Apr 1989 Construction Manager & Administrator Joint

Task Force Bravo, Soto Cano Air Base,

Translator Comayagua, Honduras

1986 - Oct 1988 Senior Quality Assurance Evaluator 60th CE,

Travis AFB, CA

Construction Inspector & Manager Construction Management

Section

1982 - 1986 Engineering Assistant, CAD/Drafting, 60th CE, Travis

AFB, CA

Surveyor, Lab Technician

Dec 1982-Dec 1992 Staff Sergeant, U.S. Air Force Assigned as

interpreter, translator, surveyor and contract manager in

Honorable Discharge Central/South America Temporary Duty

Assignments from 1982 through 1991

1 Training

. Contract Inspectors Course, McGuire AFB, New Jersey

. Engineering Assistants Course, Sheppard AFB, Texas

. Quality Assurance Evaluators Course, Travis AFB, California

. Non-Commission Officers Leadership School (Management Training) Travis

AFB, California

. Contract Management Construction Inspectors Course, Sheppard AFB, Texas

. Trained in standard operating software programs (Windows or Mac): MS

Office Suite, Apple Works, SolidWorks, MSProject, ArcGIS, Hansen.

6 Education

. Current Jr. at UT Austin, Engineering (78 hrs.)

. Austin Community College (63 hrs.)

. Community College USAF (60 hrs.)

. NICET Level II Highway Construction

. Confine space entry - Certified (City of Austin)

. TCEQ Waste Water Distribution Units II & III

. Respiratory Protection Certified

. TCEQ Water Valve and Fire Hydrant Main/Opr

. TCEQ - TEEX Water Utility Safety

. Basic Cardiac Life Support (CPR) & First Aid

. Various TEEX Construction Inspection Course

Projects of Interest

. Career Progression Plan: Created based on department, county, and state

expectations.

. Worked with Sister-Cities inspection and construction program to develop

standards and specifications.

. El Salvador International Airport (El Salvador): USA Foreign Assistance

Program (5 million dollars/yr)

. Fuertes Caminos 86-87 (Tegucigalpa, Honduras): USA Foreign Assistance

Program (7 million dollars/yr)

. Developed and managed service and maintenance contract for Mechanical

Aerial Platforms.

. Managed, rewrote, established Quality Assurance Plan & contract for

custodial contract: $ 575,000/yr.

Reference available upon request



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