LaKesha Sweeden Jones
Orlando, FL 32818
Phone: 407-***-****
Email: *********@*****.***
Career Objective
Long-term plans are to learn new cross functional duties and have the
potential to grow and maximize my ability to advance into a leadership
role.
Work Experience
Bank of America-Apopka, Florida
November 2009-Present
Teller
Job responsibilities consist of processing transactions accurately and
efficiently in accordance with established policies and procedures.
. Identify customer needs and recommend the appropriate products and
services
. Provide 360 coaching to team members
. Balancing daily work in accordance with established policies and
procedures
. Assist with opening and closing procedures
. Maximize customer relationships
. Employee of the Month for February 2010 and February and March 2011
Town of Eatonville - Eatonville, Florida
August 2006-June 2008
Utility Billing/Fiscal Assistant
Job responsibilities consisted of fiscal accounting duties, organized job
specific work orders, balanced cash tills daily, switchboard support,
managed utility bills and customer account support.
. Managed accounts receivable and payable invoices and vendor files
. Monitored mail machine and added funds when needed
. Processed payroll data bi-weekly for 50 employees
. Generated fixed assets reports
. Processed journal entry transactions
. Managed utility rates
. Processed payments and fees for utility customers
. Prepared utility bills
. Balanced deposit reports on a daily basis
Michael's Arts and Crafts - Altamonte Springs, Florida
February 2006-June 2006
Cash Office Specialist
. Prepared tills for the cashiers
. Prepared daily deposit and transmitted deposits to the bank
. Verified checks, debits, and credit card balances with daily report
. Balanced the company vault and petty cash
. Extensively verified all unused tills to assure correct amounts
. Processed payroll for company employees
. Mailed out pay stubs to employees
Apple One Employment - Altamonte Springs, Florida
July 2005-August 2006
Administrative Assistant/Accounting Assistant
. Processed daily payroll time sheets for employees
. Switchboard support, filing, processed purchase orders for corporate
office
. Maintained audit logs and invoices
. Prepared various monthly accounting reports
. Received, classified, filed and reconciled account documents
. Handled various customer inquiries and provided administrative
assistance wherever needed
Express Personnel - Raleigh, North Carolina
June 2003-October 2003
Financial Services Representative
Job responsibilities consisted of assisting members with banking
transactions, deposits, cross-selling credit union products and processed
ATM data logs.
. Customer account support services
Alpha Community Credit Union - Greensboro, North Carolina
August 2002-March 2003
Member Services Representative
Job responsibilities consisted of customer support with banking
transactions such as opened and closed accounts and organized deposits.
. Formulated ACH reports and distributed ACH notices
. Generated daily status reports
. Processed CUNA insurance disability forms for customers
. Expedited ATM's and Debit POS's
Capital One - Richmond, Virginia
June 1998-August 2001
Clerical Associate II
Job responsibility consisted of answering special request from Capital One
cardholders such as: Credit limit increases, name and address changes,
credit balance refunds, issued new cards and verified payments on existing
credit card accounts.
. Issued cardholders their Security Account Assignment Agreements
(w8w9's)
. Processed Secured Card Close Out requests from cardholders
Education
May 2004-July 2007 - Florida Metropolitan University - Orlando, Florida
Bachelor of Science in Accounting - Pursuing CPA
certification
Computer Skills
Proficient in Microsoft Office Applications (Word, Power Point, Excel),
Outlook Express, Microsoft Windows XP, Unisys, Casper, Grumpy, Dudley,
Amdahl, Odyssey, Cube, Paychex, Time in a Box, and Peachtree Software. Able
to grasp any new accounting software functionality.
Professional References
Patricia Mauro Katrina Gibson
Herta Wright
Piedmont Advantage Credit Union Town of Eatonville Town
of Eatonville
VP Retail Delivery Finance Director
Accounting Coordinator
Winston-Salem, NC 27105 Eatonville, FL 32751
Eatonville, FL 32751
336-***-**** 407-***-**** ext 241
407-***-**** ext 237