MAY XIONG-RATSAVONG
SAINT PAUL MN 55103
*****************@*****.***
____________________________________________________________________________
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OBJECTIVE:
Seeking a demanding Dispatcher position in a fast-paced
Industry/environment.
EXPERIENCE:
10/09 - 05/2010
TFX Incorporated, St. Paul MN 919-***-****
Operations Manager/Settlements Specialist
- Managed all driver weekly settlements
- Dispatched 30+ O/O for local, OTR and Intermodal
- CSR
- Billing of all freight
01/2008 - 02/2009
Aerotek Professionals, Arden Hills MN 651-***-****
Wells Fargo Home Mortgage
- Closing Assistant
- Shipping of Closing files
- Closing appointment setter
Boston Scientific
- Administrative Lead
04/2008 - 01/2009
Hmong & Laotian Health Care Inc, Saint Paul MN 651-***-****
Personal Care Assistant
- Maintained home health care for elderly or disabled individuals
- Maintained all medication needs
- Maintained all doctor appointments
- Maintained a workable and liveable environment
08/2006 - 08/2007
Freightmasters Inc, Eagan MN 651-***-****
Dispatcher/Billing Specialist
- Managed all weekly billing for entire department
- Managed all customer relations
- Managed all driver settlements
- Dispatched 60+ OTR drivers daily
- Driver orientation/recruiting
07/2005 - 12/2005
Universal Transportation Services, Mpls MN 612-***-****
General Manager
- Managed 26+ employees
- Managed all customer relations\
- Managed all payroll/settlements
- Managed all billing
- Dispatched all drivers daily
10/2002 - 07/2005
Sysco Asian Foods Inc, Saint Paul MN 651-***-****
Operations/CSR
- Controlled all incoming freight (scheduler)\
- Create, enter and close all PO's for Purchasing department
- Order taker
- Dispatched 45+ drivers daily
12/1999 - 08/2000
Stephen Nelson & Associates, Saint Paul MN 651-***-****
Legal Secretary/Front Office Manager
- Managed front office
- Dictations
- Prepared/Witnessed legal signings
- Route incoming calls for 3 sole practitioners
- Maintained all billing and filing
EDUCATION:
2010 - present
Globe College
Legal Studies
2009 - present
National American University
Legal Studies
1997
Central High School
SKILLS:
Fluent in Hmong and English
Typing speed of 55+wpm/10,000+ kph
Computer knowledge of Word, Excel, Outlook, PowerPoint and Access
Great interpersonal and communication skills
Excellent asset to the working team/company