Customer Service Administrative Assistant
Resume:
Alice R. Kearse
**** ***** ***** ****, ************, FL 32218
********@*********.***
Objective___________________________________________________________
To seek employment with a company that allows upward mobility, ongoing
professional development, and will allow me the opportunity to utilize my
administrative skills.
Skill Profile_________________________________________________________
Microsoft Office and Microsoft Windows: Customer Service: Collections:
Typing 45 +: Background Screen and References: Order all office products:
Notary Public: Process criminal background screens, sanctions and license
verification
Experience__________________________________________________________
St. Catherine Laboure' Manor - Patient Accounts Rep II
12/2009 - Present
Jacksonville, FL
. Manage the residents accounts on a monthly basis
. Speaking the the residents family on anything concerning residents
. Discussing payment
. Speaking with Medicaid and Medicare on a daily basis
. Typing memos to families
. Closing out A/R at the end of every month
. Mailing out statements
St. Lukes's Hospital - HR Assistant
10/2007 - 12/2009
Jacksonville, FL
. Assists three designated recruiters with applicant processing and with
applicant follow-up.
. Processes employment references on pre-screened applicants from
designated recruiters.
. Process criminal background screens, sanctions and license verification.
. Assist in Job Fairs as needed.
River Region Human Services 4/2005 - 10/2007
Administrative Assistant
Jacksonville, FL
. Assist the Director of Mental Health Services and HIV Aids
. Made charts compliance with state
. Timekeeper for staff of 10
. Distribute paychecks on payday
. Order supplies and other duties as needed
Florida Community College 1/2003 - 04/2005
Enrollment Specialist
Jacksonville, Fl
. Help students enroll in classes on line and paper.
. Schedule placement test and counseling.
. Made sure student had the correct class for degree or adult studies.
Shands Hospital 1/2000 - 01/2003
Medical Secretary
Jacksonville, Fl
. Run Reports for doctors and nurses
. Call all the interns when on call
. Typing, filing, answering the phone, etc.
Blue Cross and Blue Shield - Control Clerk/Customer Service/ Claims
Examiner and worked Correspondence.
From: 1989 to 1999 and I resign and worked with my husband who had his
own business owner operator until 01/2000
Education___
St. Augustine High School - Diploma
St. Augustine, FL
Florida Community College of Jacksonville
Currently Enrolled
North Florida Institute - Certificate
Medical Billing and Coding, Orange Park, FL
REFERENCES UPON REQUUEST
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