Customer Service High School

Location:

Posted:

June 02, 2011

ANGELA COLEMAN __________________________________________________

***** *.*. *** *******Miami, Florida 33179*786-***-********************@*****.***

PROFILE

• Dynamic, and results-oriented Professional seeking a growth-oriented position

where opportunities for growth and advancement are based on outstanding

performance.

• Strengths in Customer Service, Cash Handling, Communication, and Organization.

• Performance-oriented with an unmatched work ethic and commitment to quality.

Passionate and dedicated, driven by goals, time frames and quantifiable benchmarks.

PROFESSIONAL EXPERIENCE

Road America (Temporary Position) Miami, Florida

Customer Service Agent 04/2010-10/2010

• Answered customer calls requesting roadside assistance

• Reviewed customer memberships for eligibility

• Recorded customer information

• Dispatched tow trucks to customer location for disabled vehicle service or tow

• Provided good customer service

Scott Lake Elementary School (Temporary Position) Miami, Florida

After School Activity Leader 09/2008-06/2009

• Supervised the children

• Helped children with their homework

• Planned indoor and outdoor activities

Wal-Mart Super Center Miami, Florida

• Greeted and assisted customers before scanning their items

• Operated cash register and price scanners

• Received payments by cash, check, credit cards or debit cards

• Processed merchandise returns and exchanges

• Maintained clean and orderly checkout areas

Miami Dade Solid Waste (Summer Intern) Miami, Florida

Clerical Summer 2004

Turner Gulford Knight Center (Summer Intern) Miami, Florida

Clerical Summer 2003

• Answered telephones, directed calls and took messages

• Entered data into computer systems

• Maintained and filed reports and paperwork into correct files

EDUCATION

Miami Dade College Miami, Florida

Miami Norland High School High School Diploma Miami, Florida

SKILLS Microsoft, Power Point, Excel and Access