Customer Service Representative
Resume:
Ari l L. Pinkston
Indianapolis, IN 46226
**********@********.***
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CAREER OBJECTIVE
Public Relations/Marketing, Seeking a career in public relation or
marketing with quality communication skills, combined with great group
experiences where education can be utilized.
EDUCATION
Indiana State University, Terre Haute, IN
Bachelor of Arts and Science, Communication, Minor Spanish, May 2011
COURSES
. Intro to Public Relations
. Media Criticism
. Media Writing
. Intro to Research
. Interpersonal Communication
. Communication Law
. Spanish I, II, III
RELATED EXPERIENCE
Internship, Mayor Ballard's Office, Indianapolis, IN, May 2010- August
2010
. Helped prepare and write the Mayor's speeches and press briefings
. Managed the media archives
. Planned, organized and executed events
. Worked 40 hours a week
Child Care, Western Indiana Community Action Agency, Terre Haute, IN
August 2009 - Present
. Managed, organized, and participated in activities
. Enhance reading, math, and listening skills
. Encourage students to show responsibility
. Work 25 hours a week
Hensel Phelps Construction Company August 2010-December 2010
Public Relations Representative
. Prepared speeches
. Prepared Brochures
. Prepared Press Releases
. Prepared Media commercial radio Clips
. Organized events
. Work 15 hours a week
OTHER EXPERIENCE
Service Representative, Alorica AT&T Call Center, Terre Haute, IN April
2009 - August 2009
. Provided accurate information
. Resolved issues or concerns for accounts and devices
. Well equipped working in a group or team
. Helped promote promotions
. Worked 40 hours a week
Service Representative, Sam's Club, Terre Haute, IN October 2007- April
2009
. Provided membership information
. Helped promote credit cards and promotions
. Resolved issues and/or concerns
. Worked 25-30 hours a week
OTHER EXPERIENCE
Sales Associate, Footlocker, Indianapolis, IN March 2003- August 2007
. Provided footwear and apparel
. Provided information on products.
. Gained customer service skills
. Ensured customers left satisfied
. Worked 20-25 hours a week
SKILLS
. Computer: Proficient in Microsoft Word, Excel, PowerPoint, and
Photoshop
. Language: Semi-fluent in Spanish
ACTIVITIES
. Member, Black Student Union, August 2007- Present
REFERENCE
Amy Waggnor
Mayor Ballard's Office
*********@****.***
Tonya Mason
Warren Township
Nikkiya Oliver
Rolls-Royce
*******.*.******@*****-*****.***
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