Project Manager Front Desk
Resume:
Jodi Stegmeir
Prescott, AZ *****
*******@*****.***
Objective
To obtain employment where I can utilize my skills to the full benefit of
the company
Skills:
. Excellent Organizational, Strong Customer Relations
. Telephone Answering up to 12 line system
. HR Administration
. Data Entry/Numeric and Alpha/ Typing 62 wpm
Computer: WordPerfect, Microsoft Word, Data Base, Excel, Opera
Employment History
SOS Staffing
Prescott, AZ
From 02-11 to current
Job Responsibilities: Recently completed an assignment as
an accounting positions. Extensive customer services
handling students accounts. Answered phones, processed
payments, set up payment arrangments, approved accounts and
collection on past due accounts. Worked with Excel,
Compass and Securenet.
Front Desk Clerk/Night Audit
From 04-10 to 11-10 Holiday Inn
Williams, AZ
Job Responsibilities: Answer phones and make hotel
reservations. Check in guests. Assist guests with
questions regarding local area attractions and making
reservations for Grand Canyon train rides and
helicopter/jeep tours etc. Close out all Front Desk Clerks
shifts and balance their daily revenues to End of Day
reports. Prepare and print Days End Rollover reports.
Balance daily revenues to month to date and year to date
revenues. Prepare room key packets for next day bus
arrivals. Prepare key packets, restaurant coupons and gift
bags for Priority Club check ins. Proficient in OPERA
Front Desk System.
Temporary Clerical Positions
From: 11-09 to 02-10 Kelly Services
Carson City, NV
Job Responsibilies: Working temporary assignments as
directed. Data Entry/Mail Clerk. Working for the State of
Nevada Foreclosure Mediation Program. Inputting document
information on homeowners from spread sheet to computer
data base. Opening, date stamping and dispersing mail.
Accepting Checks from home owners and trustees to complete
Foreclosure Processing Packets, dispersing checks to proper
department for processing. Also completed assignment as a
CSR for incoming call center. Answer various questions for
customers regarding interest on their accounts, making
address and or phone number changes and accepting and
posting payments.
Office Manager
From: 10-05 to 11-09 Stegmeir Quality
Construction Reno, NV
Job Responsibilities: Answer phones, schedule workers for
jobs, process payroll, submit permits to county and city
for approval. Project Manager. Schedule appointments with
potential clients. Process bids. A/P and A/R.
Jodi Stegmeir Resume Page 2
Executive Assistant
From: 06-04 to 10-05 Cal Neva Resort Hotel &
Spa Crystal Bay, NV
Job Responsibilities: Assistant to the General Manager.
Took minutes at weekly department head meetings, typed and
dispersed. Answered phones and scheduled appointments for
the General Manager. Set up data base of information from
all hotel guests past and present and sent follow up
letters for incentives on future stays. Took dictation and
made all travel arrangements for General Manager. Arranged
activities for VIP guests staying at hotel. Follow up on
guest complaints. Assisted front desk with guest services
as needed. Handles on donation requests. Project Manager
for new phone installs system for entire property.
Reservation Agent/Ticket Counter Supervisor/Passenger
Services Manager
From: 04-97 to 03-04 Grand Canyon Railway
Williams, AZ
Job Responsibilities: Made guest reservations for train
and hotel. Up sold bus tours. Checked guest manifest
against daily guest travels. Duty Manager at hotel and
restaurant as needed. Interviewed, hired and terminated
employees as needed. Processed all new hire paper work.
Conducted yearly employee evaluations complete with pay
increase approvals. Training and supervising up to 45
employees and completed bi-weekly payroll information.
Developed and implemented employee manual. Developed and
worked within a budget of $500,000 per year. Ordered,
coded invoices and submitted for payment and kept monthly
inventory of all supplies used on train and in office.
Made daily deposits of all train revenues.
References
References are available on request.
Contact this candidate