Project Manager Account Executive

Location:

Posted:

June 02, 2011

Asya Kamal

971-***-**** • *********@*****.***

EDUCATION Bachelor of Science – Linfield College, McMinnville, OR

Received May 2007

Major: Computer Science

Minor: Psychology

SKILLS • Effective written and verbal communication skills

• Excellent multi tasking & time management skills

• Analytical thinker with experience identifying and resolving arising issues

• MS Office Suite, MS Project, Visio, Adobe Creative Suite, Salesforce, CRM, DBMS

WORK Customer Support & Social Media Counselor Nov. 2010 Present

Passport Online, Inc. – Beaverton, OR

EXPERIENCE

Principal contact and support to agencies participating in the company’s social media

program. Provide first line phone and email support to travel agency clients who need

assistance modifying their websites. Create and administer company hosted websites for

clients needing web editing assistance. Train agencies in the uses of the company's

online products.

Account Executive 2, Video Repair July 2009 – Nov. 2010

Comcast Cable Corporation – Beaverton, OR

Responded to general inquiries and calls related to troubleshooting company cable

products. Researched and analyzed causes of unpredictable service to resolve cable

performance issues. Cross sold company products and services.

Junior Project Manager May 2008 Aug. 2008

Jonckers Translation & Engineering – Portland, OR

Served as a direct aid to several senior level project managers. Prepared resource

requests and contract documentation. Maintained project schedules and status reports.

Assessed profit margin and budget analysis. Monitored project progress to ensure safe &

timely delivery of products. Corresponded with sales teams, clients and company

vendors during development phases to achieve final quality delivery.

Help Desk Technician Oct. 2003 Nov. 2005

Integrated Technology Services – Linfield College, McMinnville, OR

Offered technological solutions to issues related to software, hardware and networking.

Regularly adjusted priorities according to rising issues within the department. Frequently

updated database to preserve accuracy of computer hardware inventory. Followed up on

pending resolutions to improve satisfaction of technology services among students and

faculty.

REFERENCES Available upon request.