Customer Service Manager
Resume:
RESUME OF
NANCY L. HILL
I am currently seeking a position with a company in a management
position. I have a strong background in management, supervision of
employee's customer service, marketing, sales, cleaning and all
responsibilities that accompany this position. I have references that
will be furnished upon request.
Nancy Hill
Nancy L. Hill
110 Soliel Way
Pendleton, SC 29670
******@*********.***
Hickory Point 6-2010 - Prestent
Cashier, stocking, checking in vendors,opening and closing store .
Research fuel prices in area on a regular basis.
Hanpton Inn 2010
Executive Housekeeper
My responsibilities include total inspection of rooms, check outs,
stayovers . Scheduling of housekeeping employees, reporting room problems
to maintenance. Inventory of linens and supplies.
Steamatic 2007-2008
Marketing / Sales Representative
My responsibilities included, marketing to Insurance Companies and sales to
commercial clientele.
Paul Davis Restoration 1996-2006
Supervisor/Contents Specialist
I have 10 years experience in a supervisory position for a water and fire
restoration company. My responsibilities include hiring, training and
scheduling employees and jobs, payroll, and ordering any supplies for jobs.
I had daily interaction with homeowners and insurance adjusters. I also
was in charge of all company marketing as well as inventorying pack outs. I
was also responsible for any mold remediation, and cleaning contracts. Part
of my responsibilities were to follow a strict State of Florida protocol so
that clearance tests would be passed by inspectors in order to move to the
next stage of contract. I was also responsible for the maintenance of 4
company vehicles.
Andres of Citrus Hills 1984-1994
Restaurant/Banquet Manager
I was initially hired as a wait staff, within 6 months promoted to dining
room supervisor and banquet leader. Within one and one half years I was
promoted to restaurant/banquet manager.
My responsibilities included hiring, firing, training, scheduling of all
wait staff, hostesses, bus and bartenders for both dining room (175 person
capacity. I also booked and executed all banquet functions. I conducted
all employee meetings, payroll approval, open/closing schedules and daily
cash outs and deposits.
Education/Awards
Jay High School, Jay, Maine
H.S., [Major ] General Courses
#1 Mold claim specialist in the state of Florida for 2006
Relevant Skills
I had classroom training in mold remediation, duct cleaning and marketing.
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