Customer Service Sales
Resume:
Nathan Drake
Hot Springs, AR 71913 Cell:
*************@*****.***
Career Overview
Motivated customer service representative with over 5 years retail experience in a fast-
paced environment.
Core Strengths
Creative problem solver Cash management
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Excellent communication skills Top sales performer
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MS Windows proficient Telephone inquiries
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Energetic work attitude Convincing sales strategies
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Active listening skills
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Accomplishments
Customer Relations:
Earned highest marks for customer satisfaction, company-wide.
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Customer Service
Consistently received positive feedback from guests and created repeat business by
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developing long-term relationships with customers.
Greeted customers upon entrance and handled all cash and credit transactions.
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Assisted customers over the phone regarding store operations, product, promotions and
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orders.
Telephone Service
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Professionally processed 80+ calls per day, providing information and service to ensure
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customer satisfaction.
Customer Assistance
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Worked with company systems such as Live Support and diligently completed all assigned
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tasks, working overtime as needed.
Work Experience
Sales and Assisant Manager
July 2009 to June 2011
Bestway RTO – Hot Springs, AR
Provided customer service for an average of 100 calls per day, answering
customer inquiries, solving problems, and providing new product
information.Earned management trust by serving as key holder, responsibly
opening and closing store.
Educational Background
Lake Hamilton 2006
Hot Springs, AR, USA
GED
Top 10% in class, Honor Student
Keywords
GED, call center environment, customer service, phone skills, outbound calls, customer
requests, internet, counseling, product knowledge, telecommunications, market
research. MS Excel, MS Word, cash handling,
data entry.
Contact this candidate