Holly L. Hickling
*************@*****.***
** *. ***** **. **********, PA 15205
EXPERIENCE
PRIVATE MUSIC TEACHER, Lusaka, Zambia Dec
Taught group and private lessons in guitar, piano, music
theory, and music appreciation to children ages 3 to 13
. Prepared lessons, kept a schedule of over 50 students, prepared
invoices
. Organized various performances for students
HARVARD BUSINESS SCHOOL, CONSULTANT Lusaka, Zambia May 2008 - Jan 2011
Research Administrator
. Conducted field research in areas including malaria prevention,
girl's education, and female condom distribution
. Managed teams of field data collectors
. Organized office, including inflow of thousands of surveys
. Managed teams of data enterers
. Designed data entry forms using Epidata software, also did data
entry
. Assisted curriculum and teaching of data analysis for national
health data specialists
. Assisted in data analysis using Stata software
. Communicated regularly with Principal Investigators in the USA
. Represented Harvard Business School in relationships with local
partners and Zambian government
FORGE, Zambia and USA Apr 2005 - Apr 2008
Project Manager and Refugee Camp Operations Coordinator
. As Camp Operations Coordinator, organized logistics in Lusaka
including transportation, food, accommodation, and supplies for the
camps/settlement
. Supervised 8 Project Managers working in refugee camps in Zambia
. Conducted human resource activities including interviewing, hiring,
training, disciplinary action, and firing
. Performed accounting, including banking, purchases, logging
receipts, and data entry
. Represented FORGE in relationships with UNHCR, Zambian Government,
and other agencies
. Trained team of American volunteers in designing community service
projects for Kala Refugee Camp in Zambia as well as fundraising
. Conducted follow-up evaluations of FORGE projects in Kala Refugee
Camp
. As Project Manager, Managed projects in Meheba Refugee Settlement,
including Library, Women's Center, Health Center, Creative Arts
Center, and Community Sports League; taught music class
UNION ELECTRIC STEEL Pittsburgh, PA Mar - Jul 2005, Mar - Apr 2006
Administrative Assistant, Human Resources Department
. Performed office duties including answering phones, filing, sending
and receiving mail, and creating documents.
OTHER EXPERIENCE
. Personal assistant, Elizabeth Bonner, Paris, France: personal and
business accounting, phone calls, errands, organizing
. Intern, Agora Inc. Publishing, Paris, France: conducted book
research for Empire of Debt, by W. Bonner and A. Wiggin, published
in 2005; other office duties
. Assistant, Mathematics Department, Chatham College, Pittsburgh:
tutoring, study sessions, correcting homework
. Youth/Childcare, Pittsburgh, PA: supervision of groups of children
3 - 10 yrs old. Camp Counselor for teens
. Volunteer Radio DJ, WPLW, Pittsburgh, PA: organizing radio program,
selecting play lists, announcing on air
EDUCATION
CHATHAM COLLEGE Pittsburgh, PA, USA
Sep 2000 - May 2004
Bachelors of Science in Mathematics, Summa Cum Laude, Minor in
Music
Research: Participated in research in physical chemistry
(published), knot theory, and nontransitive dice.
Honors: Phi Beta Kappa, Mathematics Award, Writing Fellow,
Dean's List
SKILLS
Computer Internet Explorer, Microsoft Office (Word, Excel, Outlook,
Power Point), Epidata (data entry), Stata (data analysis)
Music Performed solo and with bands and ensembles on vocals,
guitar, piano, flute and trombone for over 20 years
Language Basic conversational French. Beginning Nyanja (Zambian
language), Swahili, and Spanish
Driver Holder of and Pennsylvania driver's license and SADC
(Southern African Development Community) driver's license
REFERENCES
Music Teaching Beth Pratt, Parent 2 of my students in group
and private lessons *************@*****.***
Harvard Business School Sara Lowes, Research Associate
******@***.***
FORGE Kjerstin Erickson, Executive Director
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