Customer Service Sales
Resume:
Mariely López Ortiz, BC
Marietta, GA 30067
Mobile: 787-***-****
Email: *****************@*****.***
OBJECTIVE
To obtain a position while continuing to strengthen my customer service skills, leadership, sales
and creative side. Also, gain experience in marketing, business, the marketing of events, and in
the corporate departments. Use my native language if necessary to get the work done.
QUALIFICATIONS
• Highly organized and strategic professional with knowledge and experiences in Client Services,
Communications, Advertising, Special Event and Promotions development and implementation.
• Experience in customer services, sales, control day to day client activities, event planning,
understanding of the creative process, knowledge of US Hispanic markets; budget, staff and vendor
management.
• Excellent communication and negotiation skills; teamwork oriented; independent; detail oriented;
ability to work on multiple projects simultaneously and prioritize, deadline driven and fast learner.
• Committed to top quality work based on creativity and innovation.
• Bilingual (Spanish and English).
EXPERIENCE
2011 – present BCMG Atlanta, GA
Position: Independent Sales Person
Responsibilities include:
B2B sales
Sell VIP packages of Country Clubs, ATL Braves, Spas, etc.
2003 2011 MARTELEC CORPORATION Caguas, Puerto Rico
Position: Executive Assistant to the CEO
Responsibilities include:
o Answering telephones
Offer customer service
o
Recording cash sales and collections
o
Traffic control and customer clerk
o
Presentations for clients & employees
o
October
December 2007 AMERICAN EAGLE STORE
Plaza Las Américas Mall San Juan, Puerto Rico
Position: Cashier and Floor Sales
EDUCATION
2010 UNIVERSITY OF SACRED HEART, San Juan, Puerto Rico
Bachelor Degree in Communications
SKILLS
• Computer literate (Excel, Power Point, Microsoft Word, Outlook Express, Peachtree)
• Excellent verbal, interpersonal and written communication skills
• Ability to work under pressure
• Capable of handling leadership roles as required
• Flexible and willing to relocate (USA)
References available upon request.
Mariely López Ortiz
1557 Terrell Mill Rd SE
Marietta, GA 30067
May, 2011
To whom it may concern
I am responding to your recent job listing. I would like to be considered for this position. I
feel that I am perfect for this position due to my Bachelor’s degree in the communication
field. I also expect to get a Master’s degree that focuses on business and marketing . As a
communication student, I would like the opportunity to be part of this prestigious team.
I have experience in sales, customer service, preparing presentations, and I am team
oriented. I have worked since 2003 in Martelec Corporation as an executive assistant.
Even though it is not in the communications field, I have had the opportunity to work in
different departments and as a team member.
I look forward to speaking with you. I feel certain that I can make a significant contribution
to your company, and look forward to meeting you at your convenience. You may reach
me at 787-***-**** to arrange an interview. Thank you for your time and consideration.
Sincerely,
Mariely López Ortiz
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