Manager Engineer

DEBORAH K. MILOS

*** ******* **** **.

Kettering, OH 45429-6000

***- ***-****

cell: 937-***-****

abheqy@r.postjobfree.com

Objective: To utilize my quality skills for a company to become World

Class and competitive in their market.

Education: B.S. Chemical Engineering The Pennsylvania State University,

3.63/4.00 GPA

ASQ Manager of Quality/Organizational Excellence, ASQ Certified

Quality Engineer, Six Sigma Green Belt

Work Pilot Chemical Company, Middletown, Ohio - Liquid surfactant

History: manufacturer ISO 9001: 2008 certified providing specialty surfactant

chemicals to the Global market.

Position: Quality Manager (2/2005 to 10/2010) with responsibilities

for Plant Quality, Quality Control Laboratory, SPC, 5-S, customer

complaints, corrective actions, audits and preventative maintenance.

Accomplishments:

Quality representative for the Middletown plant

Implemented the 5-S program for the entire plant

Monthly reported SPC data to management with recommendations for

improvement

Worked with specialty formulas to reduce batching time by 50%.

Drove Customer complaints to completion with value added corrective

actions. Reduced customer complaints by 25%.

Managed 8 Lab techs on a 24/7 rotation.

Developed ordering system for lab supplies saving about 20% of cost of

goods. This was subsequently implemented company wide.

THE HEWITT SOAP COMPANY, INC. Dayton, Ohio - Custom and contract

manufacturer of soap products since 1884 with sales up to $30M

Position: Director of Product Development (4/1993 to 1/2004)

Responsibilities: Managed a staff of up to 5 professionals and 5

technicians in the development of quality systems, regulatory

compliance, formulation, and packaging for custom soaps. Developed

programs to meet customer quality expectations and cGMP regulatory

compliance for OTC products. Directed the pilot laboratory and applied

principals of fluid flow, mixing, shearing, and pressing for scale-up

of formulations. Control budget of up to $525K/yr. Supervised

Analytical services. Provided technical assistant to internal and

external customers.

Accomplishments:

Successful audits by the FDA with 0 citations

Instituted quality system to comply with GMP's to include

documentation, change control, batch disposition, training, auditing,

failure investigations, inspection procedures, laboratory controls and

others.

Received award from top customer for the highest level of quality

systems

Successfully validated systems and audited departments for compliance

to GMP's

Familiar with ISO, QS9000, SPC and other inspection procedures

100 new soap formulas have reached the market for the years of 2003,

2002 and 2001.

9 new synthetic or combination synthetic and soap formulas have

reached the market

$450K account and other accounts resulted from the yearly

presentations of formula suggestions for the sales force

$250K annualized savings by developing a packaging wrap that could be

run on automated equipment

$100K saved in the last 2 years by qualifying alternate sources of raw

materials

$24K saved in scrap reduction in just one year

Personal: Financial Secretary for my Church

Treasurer and member of Board for Women's group.

U.S. citizen.

Volunteer at a 501c3 corporation

Computer Proficient in Word, Excel, PowerPoint, SQC for Excel and QI Macros

Skills:

Organization American Society for Quality, Voice of the Customer Section Chair

s:

Other DuPont: Chemical Engineer Intern

Hewitt Soap Co: Staff Chemical Engineer, Technical Services Manager,

and Product Development Manager

Procter & Gamble: Product Development

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